Medical Office Assistant

About us

We are a well-established clinic since 2018, professional, agile, and customer-centric.

New upcoming openings.

Our work environment includes:

• Modern office setting
• Professional and supportive medical setting

Overview

We are looking for a professional, experienced, and detail-oriented Medical Office Assistant to join our healthcare facility. The ideal candidate will play a crucial role in ensuring the smooth operation of the medical office, providing support to healthcare professionals, and delivering excellent patient care. Flexible to work in different areas in Ottawa. Bilingual (English and French) is preferred.

Duties

• Greet patients and visitors in a professional and friendly manner at the front desk
• Schedule appointments, manage patient records, and handle billing tasks efficiently
• Assist healthcare providers with patient examinations and procedures as needed
• Utilize electronic medical records (EMR) systems such as Epic or Dentrix to input and update patient information
• Answer phone calls, respond to inquiries, and coordinate communication within the office
• Maintain cleanliness and organization of the reception area and examination rooms

Requirements

• Previous experience as a Medical Office Assistant or in a similar role within a medical or dental office setting
• Proficiency in using electronic medical records (EMR) systems like Epic or Dentrix
• Knowledge of medical terminology and procedures related to healthcare operations
• Strong communication skills and ability to interact effectively with patients, staff, and providers
• Familiarity with front desk duties, phone systems, and general office tasks in a healthcare environment

If you are passionate about supporting healthcare professionals, providing exceptional patient service, and contributing to a positive work environment, we welcome you to apply for this rewarding opportunity.

Job Types: Full-time, Permanent

Pay: $17.20-$17.50 per hour

Expected hours: 40 per week

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Medical office: 1 year (preferred)

Work Location: In person