Medical Laboratory Assistant

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone – meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

Applicants must reside and be legally eligible to work in Ontario.

This is a Regular Full-Time Role

Type: Replacement

Job Description

• Required to collect, label, package and process specimens.
• Required to update patient information, document all patient records and verify patient demographics.
• Perform phlebotomy, ECG and other procedures; support clinics on an as needed basis.
• Inventory control including assessment, receiving, storage and supply management.
• Provide customer service to patients, staff and other healthcare workers.
• Participate in quality assurance and improvement activities compliance to department procedures.
• Participate in projects relating to laboratory processes, including innovations in patient registration, mobile specimen collection, and customer service.

As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.

The responsibilities described above are representative and are not to be construed as all-inclusive.

Qualifications

• Completed post-secondary program at an officially recognized community college or technical institution related to Medical Laboratory Assistant Program.
• MLPAO and/or CSMLS certification required.
• 1 year experience in phlebotomy, hospital environment preferred.
• Knowledge of Transportation of Dangerous Goods – Certification Preferred.
• Customer service orientation and interest in innovation for patient care required skill set.
• Excellent communication skills and the ability to deescalate and provide a positive patient experience.
• A commitment to providing the highest level of empathy and customer service to diverse and vulnerable/marginalized populations and support for the hospital’s equity and diversity.
• Demonstrated record of good performance and acceptable attendance will be considered as part of the selection criteria.
• Professional behaviour and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital.
• This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all.

• Be part of a dedicated team committed to excellence.
• Shape the future of healthcare in a supportive environment.
• Enjoy competitive benefits and an excellent defined benefit pension plan (HOOPP).

Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Applicants need to make their requirements known in advance.