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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary:
Do you thrive in a fast-paced environment where you can make a difference every day by solving complex problems and providing an exceptional customer experience? The Installer is a remote based employee, primarily working inside hospitals.
Individuals with experience working in commercial/residential kitchen installation, industrial installation, HVAC, maintenance with plumbing and electrical experience, etc. are often successful in this role.
This is a remote based customer-facing position. It is based out of Vancouver with travel to facilities throughout British Columbia. Occasional travel outside of British Columbia is possible.
What you will do:
- Install large medical equipment while collaborating with the Installation Project Manager to schedule product installation in coordination with equipment delivery, customer availability, and construction schedules.
- Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to the installation site.
- Install large medical equipment, including, but not limited to uncrating, assembling, setting, or lifting product into place, and leveling.
- Must be capable of independent work.
- Complete service documentation electronically.
- Provide daily email updates to keep all parties informed and ensure timely service, hand off to local technicians and customer satisfaction.
- Ensure customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site.
- Utilize customer protocols when entering and exiting facilities and abide by all STERIS and customer health & safety protocols and procedures.
What is required:
- Must have High School Diploma or GED with 5+ years of relevant work experience, which may include vocational/apprenticeship/company training program or an Associate's degree in mechanical, construction or related installation content with 1+ year of related work experience.
- Must have a valid provincial driver’s license with an acceptable record and must maintain all required vaccines.
- Ability to travel to the USA for training.
- Proficiency in computers and Windows software.
- Strong technical and troubleshooting skills, data entry skills with extreme attention to detail and organizational skills.
- Plumbing knowledge preferred.
- Electrical knowledge to include but not limited to understanding of 110VAC and 3 phase line connections preferred.
- Must be able to meet flexible schedules with early/late hours, based on customer and business needs.
- Excellent time management skills and the ability to work independently without supervision.
- Must be able to be compliant with hospital/customer credentialing requirements.
- Must be willing to train to complete specialty services, such as sterilizer cleaning and steam testing.
What can STERIS offer you:
- Extensive hands-on training and development
- Career progression path within STERIS
- Competitive pay and benefits
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer.
Job Category: Service/Technical Services
Job Segment: Medical Equipment, Construction, Testing, Plumbing, Infection Control, Healthcare, Engineering, Technology, Manufacturing