Medical Billing Agent (StatGo)

Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights.

The StatGo division offers an innovative medical billing solution that services physicians with unmatched precision and reliability, through profound billing expertise, technology and unwavering dedication to excellence.

Our commitment to fostering an exceptional workplace culture has earned us notable recognitions, including being listed as a Great Place to Work in both the technology and healthcare sectors. Join us in our mission to empower healthcare innovators and improve healthcare differently.

What you can expect when joining the team

At the heart of the Medical Billing team, you'll join a team responsible for completing our customers' entire medical billing cycle. You'll participate in team tasks, while also having full responsibility for certain files.

Your daily life

In your day to day, you will be led to:

1. Conduct data entry for billing claims accurately and efficiently;
2. Provide dedicated follow-up and support to customers, ensuring their needs are met promptly;
3. Code diagnostic codes with precision and attention to detail;
4. Perform reconciliation of claims to ensure accuracy and completeness;
5. Handle data entry tasks for both paper and electronic submissions with diligence;
6. Assist with marketing administration and provide support where needed.

Your profile

Are you professional, courteous and concerned about the quality of customer service? Are you an autonomous, proactive person who enjoys managing several files simultaneously and working as part of a team to achieve common goals? The sky is the limit! If you have:

1. Ability to manage high workloads within a fast-paced environment, while maintaining both efficiency and accuracy;
2. Strong verbal and written communication skills coupled with customer service skills;
3. Demonstrated proficiency in computer skills (Google and Microsoft applications, Adobe software);
4. A proactive and action-oriented approach to tackling tasks and challenges;
5. The ability to thrive in working independently, with a high degree of accountability;
6. Rigorous standards of confidentiality when handling sensitive information;
7. A keen eye for detail, ensuring precision and accuracy;
8. The ability to effectively prioritize tasks;
9. The ability to work full-time on weekdays;
10. A willingness to demonstrate proficiency in computer data entry through a skills assessment;
11. Familiarity with medical terminology (strong asset);
12. Prior experience in the medical field, transcription, or medical administration (strong asset).

Petal’s position on remote working

In our opinion, a company cannot claim to be modern, innovative and have the well-being of their team at heart, without attempting to integrate remote working to the level that their business model allows them to. Petal employees continue to benefit from the option of teleworking up to the maximum flexibility permitted by the nature of the position and the smooth running of operations.

Our benefits

1. A signing bonus of $1,000 for your remote work set-up;
2. Compensation that recognizes your contribution;
3. 4 to 6 weeks of paid vacation per year;
4. 5 paid personal days per year;
5. A group RRSP / DPSP plan with employer contribution;
6. A complete group insurance plan, from day 1;
7. An annual wellness allowance;
8. Access to the Lumino Health telehealth application;
9. Flexible work hours and more.

Petal is an active participant in the equal opportunity employment program, and members of the following target groups are encouraged to apply: women, people with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request.