Marketing Operations, Manager - 1 year contract
06 November 2024
BCA Research is the leading independent provider of global investment research. Since 1949, BCA Research's mission has been to shape the level of conviction with which our clients make investment decisions, through the delivery of leading-edge analysis and forecasts of all the major asset classes and economies. The firm maintains a head office in Montreal, with local offices in London, New York, Hong Kong, Sydney, Singapore and Shanghai.
Marketing Operations Manager, 1 Year Contract
Montreal, QC
Hybrid
The Role
Reporting to the Head of Digital Growth Marketing, you will play a pivotal role in the driving of marketing initiatives and processes, calendar, and creation of deliverables. The position calls for a passionate individual with strong organizational and project management skills - well-organized, structured and results & solutions oriented, who drives operational efficiency and can build relationships in cross-functional teams.
Your key responsibilities will include:
- Project governance structure: Establish a methodology to ensure projects run smoothly, within budget and on time. Manage a centralized tracking tool and share project management reports with stakeholders.
- Streamline and automate processes: Improve marketing operations performance by establishing, communicating, and reinforcing our team's processes and finding ways to automate operations and workflows.
- Execute and analyze marketing programs for customer segments through a variety of channels, including integrated marketing campaigns, email, webinars, direct mail and account-based marketing tactics focused on lead generation and building the sales pipeline.
- Facilitate collaboration, communication, and progression: support project progression by guiding efficient communication between team members and involving the right people at the right time.
- Work cross-functionally to ensure deliverables meet expectations and are delivered on time.
- Develop marketing operations processes, agendas, and tools to drive team productivity and enable best-in-class deliverables.
- Manage daily operations in marketing CRM system and automate marketing processes through workflows and integrated tools.
- Experience using Google Tag Manager and Google Analytics for tracking marketing efforts.
- An innovator who will pro-actively help drive growth across the group.
- Ability to be nimble in a small team and shift as demands change.
- Proven ability to influence across a complex organization with multiple stakeholders.
- Organizational awareness.
- Relationship building.
- Approaches projects systemically and is comfortable with technical tools.
Key Skills, Qualifications and Experience
- Education: Bachelor of Arts/Bachelor of Science in Business, Marketing or a related field.
- Minimum 3-5+ years of full-time marketing experience.
- Fluently in English: high proficiency level speaking, listening, reading and writing.
- Strong organizational, project management and technical skills.
- Excellent knowledge of HubSpot.
- Good understanding of CSM/CRM.
- Experience with Google Tag Manager/Google Analytics.
Why us?
We embrace and support each other without labels to make BCA Research a phenomenal and progressive place to thrive. We offer a competitive compensation package and benefits. Flexibility, trust and responsibility for a balance between wellness and high performance. Professional development, recognition and rewards, and a team spirit, support and sense of belonging to the company’s goals and plans.
Join us and be part of a diverse team that shapes the future of investment insights.
BCA Research provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.