Manufacturing Operations Manager

Manufacturing Operations Manager

Position Summary

Top Hand Supplies is a raw pet food / pet treat manufacturer and distributor based in beautiful Cranbrook, BC. The Manufacturing Operations Manager is actively involved in management of the day-to-day manufacturing operations. This key role plays a major part in planning, scheduling, coordinating, implementing, and improving all aspects of the manufacturing operations and processes. The manufacturing operations manager provides hands-on and inspirational leadership and motivation through clear communication, strong organization, respect, effective delegation, training, time/priority management, & critical thinking. As the Manufacturing Operations Manager, you will be accountable for all aspects and decision-making of the departments under your direction. You will work closely with other departments, managers, and ownership with a profitable growth mindset.

Accountabilities

• Lead, manage, and improve the company's manufacturing operations through effective communication, decision making, delegation, planning, and continuous improvement initiatives.
• Embrace and build on our four company values with all team members:
• Be Consistent
• Make It Better
• Do The Right Thing
• Get It Done
• Create a culture of continuous improvement and engagement within the organization with a focus on standardization, employee engagement, and operational excellence.
• Build and improve upon our manufacturing operations with a focus on efficiency, automation, and best practices.
• Perform tracking, costing, budgeting, forecasting, data analysis, and maintain relevant KPIs to ensure the departments are profitable and driving the company forward to reach its goals and objectives.
• Work with team members and ownership to establish, set, communicate, and maintain or reach the business goals through strategy, mission, & vision in alignment with company values and market needs.
• Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics.
• Take an active role in operational supervision, training, scheduling, performance management, recruiting, retention, & end of employment.
• Ensure the departments are effectively tracking and maintaining an adequate throughput of in-demand goods at an acceptable level of efficiency through metric/data driven tracking programs, standardization, & documentation.
• Ensure the departments maintain regulatory requirements for all governing bodies at all times as required.

Working Conditions

• Mostly indoors, office & food manufacturing environment.
• Extended periods of sitting or standing.
• Can be a very high-pressure environment with demands from multiple parties.
• Some travel may be required within the scope of this role.

Qualifications & Skills

• A Bachelor’s degree in Business Management, Operations Management, or equivalent experience.
• 2+ years of experience as an Operations Manager in food manufacturing or equivalent experience.
• Experience in the pet food industry is considered a strong asset.
• Experience in the food industry is considered a strong asset.
• Experience in automation systems implementation is an asset.
• Experience managing and building teams is required.
• Strategic thinking and excellent interpersonal communication skills are crucial for this role.
• Strong & organized analytical thinking and problem-solving abilities are required.
• Extensive knowledge of the pet food / food / meat manufacturing industry including but not limited to, equipment selection, equipment operation, R&M, efficient line operation, sanitation, automation, & safety.
• Extensive knowledge of supply chain management with focus on perishable materials and cold chain.
• Computer competency in general business systems & ERP programs.
• Extensive knowledge of workplace health and safety regulations and other regulatory requirements as applicable for their department.
• Knowledge and training on 5S, Lean, and/or TOC is an asset.
• Ability to give and take unbiased positive and constructive feedback to/from people.
• Decisive and time-bound decision making.
• Effectively communicate using concise, easy-to-understand language.
• Have the ability to recognize potential and limitations of team members and work within those parameters to develop the best team possible.
• Ability to recognize when a change in the team is required, be it 1 for 1 staff change or move, reduction in staff/role, or addition of staff/role.

Job Type: Full-time

Pay: $80,000.00-$100,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Education:

• Bachelor's Degree (preferred)

Work Location: In person