Manager, Workers Comp Claims

Employee Type - Regular Employee FT Salaried

About This Opportunity

The Worker's Compensation Clams Manager is responsible for the improvement, coordination and oversight of the company worker's compensation claims management programs including Return to Work and Claims Management for Provincial Workers Compensation.

Responsibilities

• Improvement, coordination and oversight of the company-wide worker's compensation claims management programs.
• Administer Coke Canada's workers' compensation claims management program.
• Ensure that all claims are effectively managed in compliance with provincial legislation and mitigating lost-time and expenses through oversight of the program to ensure early and safe return-to-work program.
• Monitor third party administration claim handling - including Return to Work and Claims Management for Provincial Workers Compensation.
• Develop and deploy, in all provinces, the return to work programming including training material and training people in all country and maintain Physical Demands Analysis (PDAs) updated/available to all functions.
• Work with and contribute to other departmental QSE functions in support of claims avoidance.
• Review functional abilities, physical demands analysis, and related job descriptions to ensure return-to-work plans are appropriate and effective to reduce the lost time days and costs associated with workplace incidents.
• Lead WC projects as part of continual improvement opportunities within claims management processes.
• Build effective and collaborative relationships within and across all business groups including HR and boards across Canada.
• Creates, assembles, and/or maintains internal reports and statistics (scorecards) and respective analysis. Identify and report trends/ recommended solutions to the business.

Qualifications

• Post-secondary education - Diploma or Degree in related field.
• Bilingualism is an asset. Role located in Toronto or Montreal.
• 5+ years workers' compensation claims and return to work program experience in different provinces.
• Experience working with provincial Workers Compensation Boards.
• Associate in Claims (AIC), Certified Return to Work Coordinator (CRTWC), Certified Disability Management Professional (COMP), Human Resources Professional (CHRP) would be an asset.
• Excellent verbal and written communication skills, organizational planning, teamwork and demonstrated presentations skills.
• Excellent computer skills, including proficiency in using Microsoft Excel, Word, Outlook, Teams and PowerPoint (Proficient in presentation delivery), Power BI, and can learn an internal database system, in addition to working regularly in the TPA system.
• Strong analytical and problem-solving skills with a solid customer service orientation.
• Knowledge of multi-jurisdictional Workers Compensation Legislation and Disability Management processes (Occupational), non-occupational claims experience is an asset.
• Multi-jurisdictional experience with return-to-work programs.
• Understanding of the litigation / appeals process related to workers' compensation claims, and third-party administration processes.

About Us: Proudly Canadian and Independently Owned, We are Coke Canada!

Coca-Cola Canada Bottling Limited is Canada’s premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centers, and 5 production facilities nationwide. For more information about Coke Canada Bottling, please visit cokecanada.com.

Important

All offers of employment at Coca-Cola Canada Bottling Limited (“Coke Canada Bottling”) are conditional upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal clearance, employment verification, education verification and drivers abstract review. Please advise the Talent Acquisition team if you have any questions or concerns in regards to this once you are contacted for further consideration.

Coke Canada Bottling is committed to creating a diverse and inclusive workforce with several programs, policies and resources in place to support our people. For individuals requiring accommodations or support throughout the recruitment process please contact our Talent Acquisition Services team by calling 1-844-383-2653 or email HR@cokecanada.com.