Manager Strategic Transformation

Job Title: Manager Strategic Transformation

Division: Office of the Chief Information Security Officer

Reports To: Director Cyber Engagement

Salary Range: $140,350 to 182,614

Work Location: 55 John Street, Toronto

Job Type: Permanent Full Time

Shift Information: Monday to Friday, 35 hours work week

JOB SUMMARY:

The Manager of Strategic Transformation will provide senior-level strategic and tactical guidance to the Director of Cyber Engagement and the Chief Information Security Officer (CISO) in leading the delivery of large-scale cyber initiatives, data analytics development and sustainment, and divisional projects. This role will oversee the execution of key cyber initiatives, ensuring alignment with divisional goals, regulatory requirements, and enterprise security objectives. The Manager will also be responsible for driving data analytics capabilities, including the development, enhancement, and long-term sustainment of analytical tools and processes to support informed decision-making. Additionally, this role will lead the planning and execution of divisional projects, ensuring seamless collaboration across teams and optimizing resources to advance City-wide cyber transformation efforts. The Manager will work closely with various stakeholders to integrate innovative solutions, enhance operational efficiencies, and support strategic priorities across the organization.

MAJOR RESPONSIBILITIES:

• Oversee the planning, execution, and delivery of major cyber security projects, ensuring alignment with divisional and organizational goals.
• Drive Data Analytics Development & Sustainment – Lead the design, implementation, and continuous improvement of data analytics capabilities to support informed decision-making and cyber resilience.
• Oversee the end-to-end execution of strategic projects, ensuring on-time delivery, resource optimization, and alignment with enterprise objectives.
• Support the development and implementation of enterprise-wide cyber security solutions to strengthen the City’s security posture.
• Monitor and ensure adherence to industry standards, government regulations, and internal policies related to cyber security and data management.
• Manage budgets, personnel, and technology investments to maximize efficiency and value in cyber and data transformation initiatives.
• Work with internal and external stakeholders to drive collaboration and integration across teams, ensuring seamless execution of cyber and analytics programs.
• Develop and refine key performance indicators (KPIs) to measure success, track progress, and provide data-driven insights for continuous improvement.
• Provide strategic guidance and advisory support to senior leadership, ensuring informed decisions that align with the City’s long-term cyber and digital strategy.
• Contribute to the overall successful development and execution of the cyber program to adequately protect the City.

QUALIFICATIONS/CERTIFICATIONS:

• Post-secondary degree in Business or Technology or a related discipline.
• Over 7 years of senior level experience in Information Security.
• Experience with projects/initiatives related to Operational Technology (OT) is an asset.
• Over 5 years of professional experience leading data analytics development.
• Extensive experience in project management delivery in a leadership capacity.
• Experience leading and managing a team. Exceptional presentation, negotiation and influencing skills.
• Strong ability to understand complex requirements and create a plan.
• Extensive experience preparing comprehensive reports and presentations for all levels of an organization.
• Experience leading transformative multi-year programs.
• Advanced knowledge of MS Excel and MS PowerPoint.
• Strong SQL skills and hands-on experience with analytic and visualization tools (Tableau).
• Preferred certifications (any in the list): CISSP, CISM.

SKILLS:

• Ability to work in transformative programs.
• Excellent leadership and organizational skills and the ability to work effectively with all level of stakeholders.
• Motivated self-starter demonstrating integrity, initiative and innovation qualities.
• Strong analytical ability where problems are typically unusual and difficult.
• Strong analytical skills and ability to prioritize and multitask.
• Excellent problem-solving skills with capability to identify solutions to unusual and complex problems.
• Ability to make quick decisions.
• Strong business acumen with budgeting experience.
• Excellent understanding of audit and compliance standards.
• Experience with the audit process and performing risk-based audits.
• Ability to work with the broader IT organization and business management to align priorities and plans with key business objectives.
• Demonstrated capacity to lead under pressure, make decisions in ambiguous situations and drive cross functional collaboration in a short period of time.
• Demonstrated influence and persuasion skills, able to present to senior levels.
• Strong understanding of the business impact of security tools, technologies and policies.
• Ability to handle ambiguity and make decisions and recommendations with limited data.
• Ability to prioritize and effectively manage competing priorities and projects.
• Ability to manage multiple initiatives while adhering to strict deadlines.
• Excellent communication and active listening skills with an aptitude for extracting and synthesizing complex information.
• Exceptional written and oral communication skills.
• Transferable skills, like communication and decision-making, are equally important.
• Being able to think on your feet and show good judgment are especially valuable in this field.
• Must be able to travel to all City of Toronto’s office locations and outside city/country for conferences if required.

ADDITIONAL COMMENTS/INFORMATION:

A normal work week is 35 hours; however, in case of a cyber incident or breach, extended hours may be required with little or no prior notice.

*Subject to a police check, background check, psychological assessment and/or any other checks on a regular basis as the Office of the CISO handles highly sensitive and confidential information.

Equity, Diversity and Inclusion:

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

ACCOMMODATION:

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.