Manager Software Engineering

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real-time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

Join us and be part of a team that is making a real impact.

The Job:

Reporting to the Director of Engineering, the Development Manager is responsible for leading multiple scrum teams comprised of Software Engineers and Quality Assurance Analysts through the analysis, design, and implementation of software applications. The Development Manager owns the technical design for development projects and drives the project life cycle from inception to post-go-live experience, using Agile methodologies. Specific activities include:

1. Researching, evaluating, and implementing new technology platforms in partnership with enterprise architects, ensuring alignment with existing products, platforms, emerging business needs, and engineering best practices.
2. Being responsible for the technical design for Core platform development projects by reviewing and contributing to functional specifications (i.e., business requirements, workflow, and design).
3. Collaborating with Cross Domain Development Managers and technical leads to define technical design, obtaining buy-in from stakeholders for technical design, overseeing the development of detailed technical specifications, and approving high-level work breakdowns and estimates.
4. Driving the end-to-end project life cycle, from inception to post-go-live experience by demonstrating true ownership and commitment for project success, while working closely with the Technical Product Manager to understand end user experience and needs.
5. Providing domain knowledge and technical leadership, and good management over the development team, closely monitoring applications to ensure they are aligned with engineering best practices, and demonstrating ownership over end user experience post-go-live.
6. Managing processes/procedures, the development approach, resources, and budgets.
7. Acting as a process and technical resource during projects, intercepting issues and directing corrective actions as required, monitoring and reviewing project progress, and proactively raising issues to stakeholders and collaborating on solutions and options.
8. Identifying loopholes in the development process, analyzing development across teams for the potential to leverage content or processes between teams, and escalating issues requiring negotiation and arbitration of business decision trade-offs.
9. Ensuring delivery of high-quality releases to production using primarily agile methodologies and maintaining constant communication with business leaders.
10. Leading multiple teams of Developers and Quality Analysts, including hiring, managing performance, developing, motivating, and retaining a high-performance team.
11. Handling relationships with 3rd party vendors, partners, and consulting companies.
12. Evolving the organizational structure to meet business needs and integrating organizational design and development practices to ensure appropriate partnerships and skill sets are used to achieve business results.
13. Representing PointClickCare by developing and maintaining comprehensive knowledge of PointClickCare products, industry and technical trends, and general business and financial acumen through various sources and initiatives.
14. Communicating with customers in a compelling and articulate manner in both verbal and written conversations and presentations, demonstrating corporate core values and culture, developing professional and positive relationships with customers, and maintaining a reputation of competence, integrity, and professionalism.

Qualifications:

1. Solid experience with the software development life cycle (e.g., gathering requirements, analysis and design, development, release and version control, deployment management), including:
2. Most recent experience as a Development Manager or Team Lead.
3. Good experience with Agile development methodologies (or similar), Java SDK 1.5 or higher, and utilizing SQL (e.g., writing queries).
4. Previous experience utilizing the following technologies/toolsets/applications:
1. Java Web Applications, Servlets, Servlet Filters, JSP, JSTL, JDBC.
2. Spring Framework 2.x or higher, including Spring MVC.
3. Tomcat 6.x or higher, or SpringSource tc server.
4. Microsoft SQL Server.
5. Eclipse or SpringSource Tool Suite (STS).
6. Used HTML/CSS/JavaScript.
7. Web service platforms.
5. Utilizing Object Oriented Programming (OOP) principles.
6. Deep understanding of Enterprise Software Design.
7. Strong leadership skills – ability to lead by example, motivate others and continuously look for improvements in the work that you and your team perform.
8. Demonstrated troubleshooting and problem-solving skills.
9. Ability to collaborate with multiple internal teams and management.
10. Strong written, verbal, and interpersonal communication skills.

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.