Manager- Rehab & Health Applications

Platform Manager- Rehab & Health Applications

Application Process: Apply via the medium where you found this posting. If you encounter technical difficulties, please send a Word version of your resume to Cole Edwards at cedwards@apexsystems.com. Reference "Manager - Rehab and Health Applications."

Responsibilities

Segment Relationship Management (40%)

• Translate Rehab business strategy into product strategy through collaboration with stakeholders, technology vendors, partners, and funders.
• Act as a liaison between the Rehab business segment and the IT organization, consulting with leaders to understand business requirements, segment opportunities, revenue targets, operating challenges, and growth strategies.
• Maintain regular touchpoints with key Rehab stakeholders for projects and major applications.
• Represent the Director & CIO as required.
• Serve as an escalation point with key vendors to resolve operational issues with major applications.
• Ensure the successful rollout of technology that supports the business segment.
• Conduct research on emerging technology trends in the Rehab space.
• Represent Rehab in meetings with funders and other partnerships on program development and implementation.
• Support the creation and response to funder opportunities and RFPs.
• Assist in the creation and presentation of business cases for technology.
• Analyze business and funder needs, current market trends, and support potential partnerships.
• Assess current technologies against other solutions in the marketplace, noting differentiation and competition (e.g., Practice Management, Remote Patient Monitoring).
• Develop and communicate strategies and programs to meet business and funder requirements.
• Enable the resolution of major security requirements identified by the CISO.
• Serve as the key owner of all major Rehab Technologies employed within CBI Health.
• Drive standardization and optimization of technology platforms to reduce fragmentation and increase operational efficiency.
• Oversee the assessment, planning, and configuration throughout the Rehab organization to support RFP responses and other business development opportunities.
• Manage the product roadmap for major Rehab Systems (e.g., ClinicMaster).
• Oversee the assessment, planning, and delivery of feature releases from major Rehab Vendors.
• Support IT Solutions in appraising new ideas and strategizing appropriate enablement plans.
• Act as the escalation point between vendors and CBI Health stakeholders/users for critical system performance issues.
• Develop and maintain a high-level capability roadmap to articulate the growth capability of the technology with evolving business needs.
• Manage the product, the vendor, and all associated technologies within an established application portfolio that has moved completely into the SAAS model.
• Identify and implement new technologies, such as AI scribe solutions.

Management of Staff (30%)

• Conduct hiring, mentoring, development, and performance management of direct and indirect reports.
• Manage and coordinate direct and indirect reports in a matrixed environment.
• Plan, assign, and direct activities within the portfolio to meet IT operational, strategic, and Rehab strategic goals.
• Manage and approve staff hours allocation for OPEX/CAPEX against all projects and initiatives.
• Facilitate a positive working environment and culture through engagement activities, staff meetings, and events.
• Lead a team of 8 people, including Solutions Architects, and ensure effective collaboration and performance.

Experience

• Strong experience and knowledge of funding and operating models within the Rehabilitation space.
• Strong experience with technologies within the Rehabilitation space.
• Proven success in managing technology vendor and stakeholder relationships.
• High effectiveness in communication and coordination of cross-functional teams.
• Exceptional writing, presentation, and public speaking skills.
• Experience in vendor management, governance, and roadmapping of technology.
• Management and budget background.
• Experience in managing a platform team and migrating systems to a cohesive platform.

Skills

• Strong experience in a dynamic product management role.
• Proven success in overseeing all elements of the product development lifecycle.
• High effectiveness in managing cross-functional teams.
• Experience in delivering finely tuned product marketing strategies.
• Exceptional writing and editing skills, combined with strong presentation and public speaking skills.
• Proficiency in tools such as PowerPoint, Excel, and Visio for designing workflows.
• Comfortable leading a team and interacting with senior executives (COO, CFO, CIO, CEO).
• Ability to prioritize and organize stakeholder demands and intake processes.

Additional Information

• This role offers high visibility and opportunities for career growth, with potential promotion to Senior Manager and Directorship over time.
• The incumbent will work closely with senior executives and act as a right-hand person and liaison for the Executive Director.
• The role is ideal for someone with 3-5 years of management experience, comfortable managing a passionate team, and experienced in vendor management and governance.
• Exposure to healthcare, telecom, or finance industries is beneficial but not required.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.