Manager, Product Management - SMB Threat Intelligence

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Manager, Product Management - SMB Threat Intelligence

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Mastercard’s Services team is responsible for safeguarding trust in payments, both now and in the future. We ensure that transactions and interactions are safe, simple, and smart. The Card & Payment Ecosystem Security organization within Services is responsible for developing and managing cybersecurity solutions that help build trust in the Mastercard ecosystem while increasing Mastercard’s posture as a leader in the cybersecurity industry.

Role:

Mastercard is using global threat intelligence to secure today’s digital economy – in the payments ecosystem and beyond. The Product Manager will manage the threat intelligence process that supports the Card & Payment Ecosystem Security product function. The role is responsible for developing threat intelligence deliverables derived from business needs, market opportunities, and cyber-enabled fraud trends. This role will manage a team of intelligence analysts who research and understand the cyber threats impacting merchants and financial services.

1. Lead a team of analysts responsible for researching, analyzing, and writing finished intelligence reports on cyber threats impacting the payment ecosystem.
2. Conduct in-depth research on cyber threat actors, tactics, techniques, and procedures (TTPs) and develop actionable intelligence for non-technical audiences.
3. Author and oversee the production of high-quality white papers and intelligence reports that distill complex cyber threat information into clear, concise, and actionable insights.
4. Focus on the big-picture threats and emerging trends while identifying and prioritizing what is most important to the organization and its clients.
5. Stay up-to-date with industry trends and global threat landscapes to inform strategic decisions.
6. Build and maintain relationships with internal and external stakeholders, incorporating feedback to improve intelligence products and processes.
7. Collaborate with cross-functional teams to ensure intelligence reports align with business needs.
8. Manage multiple projects and deliverables simultaneously, ensuring timely completion while maintaining a high standard of quality and attention to detail.

All About You:

1. Extensive background in Cyber Threat Intelligence (CTI), with a deep understanding of the cyber threat landscape, IOCs, and TTPs relevant to the payment ecosystem.
2. Strong writing skills, with the ability to craft clear, concise, and actionable intelligence reports and white papers for a range of audiences, from technical experts to business leaders.
3. Proven experience in managing teams, fostering collaboration, and driving performance to meet deadlines.
4. Able to work in a fast-paced environment, balancing competing priorities while maintaining a high level of output quality.
5. Cyber Threat Intelligence certifications preferred.

This role may require a CTI-related writing sample. Applicants are encouraged to submit a sample of work that demonstrates their ability to produce finished intelligence.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.