Manager, Product Development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Manager, Product Development Overview

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

The Cyber Security Services Program is looking for a skilled and motivated Product Owner to join our team. As a Product Owner, you will collaborate closely with the Lead Product Manager to execute specific tasks that are critical to the success of a project. You will be responsible for ensuring development teams deliver high-quality work that aligns with business requirements, removing blockers, and keeping all stakeholders informed on project progress. The Product Owner plays a key role by advocating for the best outcome for the program, product, and customers by balancing demand with resources to deliver the highest value to the organization within an achievable timeline. This person will be responsible for implementing the product roadmap by translating business requirements to engineering teams and managing the Epics throughout the software engineering lifecycle.

The projects assigned to this role may change throughout the year based on prioritization decisions by senior leadership, requiring adaptability and proactive engagement with shifting business needs.

Role

1. Collaborate with the Lead Product Manager to manage tasks, priorities, and deadlines.
2. Ensure development aligns with the project’s goals and vision, maintaining a clear and accurate product backlog.
3. Monitor project progress, identify potential blockers, and proactively work to resolve them.
4. Act as the main point of contact between the business and development teams, ensuring alignment and clear communication.
5. Regularly report on project status, timelines, and deliverables to key stakeholders.
6. Evangelize the product goals from the customer perspective (voice of the customer) with all internal and external stakeholders.
7. Ensure we are building to meet Program and Product Objectives.
8. Own ideation sessions and coordinate high-level solutioning efforts with Business Architecture and internal solutioning teams.
9. Manage Program and C&I Intake to ensure optimal resource allocation, timeline commitments, external team dependencies, cross C&I synergies, and efficiencies.
10. Break down business requirements and high-level solutioning into deliverable Epics in conjunction with the Engineering Team.
11. Refinement of Epics (Exploration/Elaboration).
12. Prioritization of Features.
13. Epic handover to scrum team.
14. Own Delivery Roadmap and prioritization to drive release planning.
15. Ensure features developed meet requirements.
16. Provide transparency into delivery status, risks, and external team engagement.
17. Follow Mastercard Standards and Platforms processes.
18. Participate in scrum ceremonies as needed and Product Development team activities.

SKILLS

• Strong communicator both written and oral.
• Ability to work autonomously and take ownership of tasks with minimal supervision.
• Build partnerships across teams and mediate conflict.
• A proactive mindset with excellent critical thinking and problem-solving capabilities.
• Expert knowledge in Software Engineering Lifecycle.
• AHA experience preferable, but not required.
• Ability to manage priorities and delegate tasks effectively in a fast-paced environment.
• Adaptable to change.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach; and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.