Manager, President’s Office & EA to the President (P/T or F/T, 3-5 days/wk.)

The Position

The Manager of the President’s Office and Executive Assistant to the President provides leadership and operational oversight to the Office of the President (hereafter “the Office”) in fulfilling the university’s mission and goals, particularly through the Office’s role in the overall governance, strategic planning, and operational oversight of the university, and in the representation of the university to external stakeholders, including donors, government officials, industry partners, alumni, parents, churches, and student prospects.

The Manager and Executive Assistant works closely with the President to ensure legislation and by-law compliance with respect to Board Governance and Membership matters, supporting the President and the President’s Council on operational and strategic matters, collaborating with individuals across campus to actively monitor the execution of operational and strategic activities by the Office, helping the Office build an atmosphere of coordination and open communication, and corresponding on behalf of the President with various constituencies, including management, faculty, staff, students, alumni, and various external persons and entities.

The Manager and EA maintains responsibility for the administrative tasks related to the President’s schedule and meetings, including coordinating and preparing for meetings, agendas, minutes and records of meetings, and groups chaired by the President.

NOTE this position may be scheduled 4 - 5 days/week, depending on the incumbent’s availability.

Responsibilities

• Manage Board Governance and Membership Matters - The Manager and EA manages on behalf of the president, all matters related to the functioning of the Board of Governors, including supporting the Secretary of the Board (President) and the Board Chair in ensuring that Board performance reviews, maintenance and revisions of the Board Policy Manual and University By-laws, Board communications, and Board meeting schedules, agendas, minutes, committee meetings, all occur efficiently and effectively and in line with legislation constituting the corporation and the university’s by-laws.
• Works closely with the President and President’s Council on operational and strategic matters involving the President’s Office - The President’s Office Manager serves as the Executive Secretary of the President’s Council, monitoring and reporting on activities and decisions, and managing the execution of actions and decisions that are the responsibility of the President’s Office/President. The Manager also partners with the senior leadership team to ensure the effective coordination of interdivisional matters involving the President’s Office such as employee meetings, Budget Planning, President’s Council meetings, decisions and actions, regular institutional policy reviews, revisions and developments, the composition of and communication of committees, campus planning, and key performance indicator tracking and reporting, among others.
• Collaborates with individuals across campus to ensure operational and strategic activities by the President and the President’s Office - Ensures that the President is effectively engaged with various areas of the university to aid clear communication of the mission and vision for internal encouragement and for the purpose of external effectiveness for the purposes of donor support, student enrolment growth, and external accreditations and recognitions.
• Manages Office communication - Communicates direction on behalf of the President to internal and external stakeholders as needed, such as responding to communications, meeting requests, and other correspondence from internal (students, faculty, staff) on behalf of the President effectively and in a timely manner. This role also responds to external stakeholders and organizations on behalf of the President as needed and as appropriate when receiving inquiries, requests, criticism, etc.
• Counsel, advise and support the President on day-to-day President’s Office operations, ensuring efficiency and effectiveness through proper preparation. The Manager collaborates with marketing and communications and external relations divisions in the creation of regularly planned executive-level communications including talks, speeches, letters, reports, and presentations, supporting the President in ensuring the professional nature of the President’s communications through consistency of style and language and clarity, and the limiting of mistakes and errors.
• This role also serves as the President's Office liaison to the campus, ensuring the accurate, proper, and timely flow of direction, requests, and information to and from the Office/President.

• Experience in an educational setting, especially a university or post-secondary environment is an asset.
• Knowledge/experience of/with boards and board operations (including policies and processes boards use).
• Project management systems, and public relations/constituent/stakeholder engagement are strongly desired.
• Strong written and verbal communication skills, including strong understanding of style/branding cohesion.
• Ability to function in a dynamic environment and adapt to changing priorities and demands.
• High attention to detail and accuracy.
• Initiative.
• Agility.

• A Bachelor’s Degree and/or equivalent is required, plus a minimum of 5 years of work experience in an executive assistant or office manager role.

Understanding of Redeemer University (Mission, Values, and Reformed Christian identity).

Applicants are requested to email their application materials (cover letter, resume, and statement of faith) and include a statement that articulates their faith perspective and its relation to the mission of Redeemer University. A range of qualifications are evaluated including distinguishing characteristics that demonstrate congruence with our identity as a university in the Protestant and Reformed Christian tradition. Only applicants selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.