Manager Premises & Infrastructure

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Business Management, Strategy & Support

Pay Details:
$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. The base pay may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

Job Description:

• Managing a diverse portfolio, complex variety of projects and initiatives requiring integration of cross functional knowledge of Real Estate projects; new builds, renovations, moves (including Change Management & communications).
• Lead related partner engagement and management of premises across Business Banking; provide second tier-support.
• Contribute to the strategic direction for the business and play a key role in the development and implementation of strategies, solutions to achieve short & long term business objectives.
• Provide support for a positive work environment that promotes service excellence quality, innovation, teamwork and ensures timely communications of issues, points of interest and changes.
• Identify and recommend opportunities to enhance customer and colleague experience, effectiveness, operational efficiency, and productivity.

Key accountabilities include:

• Self-starter to lead, manage a portfolio of premises and infrastructure projects end to end.
• Provide seasoned specialized knowledge, advice/guidance to various stakeholders and teams related to complex real estate projects & related hardware and strategies.
• Lead business controls and remediation requirements.
• Deliver insights to support decision making to optimize occupancy costs and real estate expenditures.
• Lead delivery of financial and non-financial business cases including validation and presenting analytics to management.
• Forecast and prioritize scope of accountabilities to ensure business functions, priorities, and objectives met.
• Lead functional / business level communications to ensure messages to stakeholders and/or colleagues are consistent, appropriate, and aligned to business strategies.
• Develop and demonstrate organizational knowledge with ability to navigate the bank, connect the dots and engage the right partners.
• Understand deeply the business strategic plans, including location, work styles, headcount, talent pools to ensure alignment.
• Collaborate with other real estate disciplines such as Occupancy Planning, Architecture & Design, Facilities Management, Project Management etc. to deliver strategies, innovative designs, and projects to enhance the colleague & customer experience.

Required Skills:

• Seasoned professional with proven track record in leading real estate, construction projects for a business and a acumen of business hardware technology implementations, upgrades to the business infrastructure.
• Excellent relationship management and influencing skills.
• Excellent communicator - written and verbal.
• Excellent analytical skills and strong business acumen - proven ability to absorb information on a variety of complex issues (financial and non-financial) and summarize key issues or concerns.
• Strong organizational awareness.
• Confident and persuasive in presenting business recommendations.
• Enthusiastic self-starter, who owns deliverables end-to-end.
• Ability to work and adjust in changing and ambiguous environments.
• Ability to manage multiple responsibilities and initiatives.
• High degree of personal integrity to recognize and manage access to sensitive information, strategy and issues being addressed.
• Good understanding and judgment on issues to resolve independently or to escalate.
• Proficient in Excel, Word, PowerPoint, Adobe Professional.

Qualifications:

• 7+ years' relevant experience.
• Business Degree or a bachelor's degree.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.