Manager, Member Development, Purpose Engagement & Events
Location: Toronto, Ontario
Time Type: Full time
Posted On: Posted Yesterday
Job Requisition ID: R-1783
Career Opportunity
Purpose of Role
Reporting to the AVP, Member Engagement, Governance & Development, the Manager, Member Development, Purpose Engagement & Events is responsible for managing succession planning efforts for the member leader audience; including all governance conferences, events and communication, as well as the learning and development program.
This role will also support the development, management, and execution of Foresters Purpose engagement program to help ingrain our Purpose into the fabric of our culture with our employees.
The role is integral to ensuring employees understand Foresters Purpose, Fraternal/Governance relevance and reinforcing the behaviours and actions necessary to maximize social impact and amplify our brand.
The successful candidate will be an experienced and enthusiastic events professional, able to anticipate project needs, discern work priorities, and meet deadlines. The position requires a dynamic individual with the discipline to work independently as well as lead a team and effectively collaborate with others.
Standard working hours consist of 37.5 hours weekly. This position will require flexible hours during weekdays and weekends and travel as required to attend off-site meetings.
Key Responsibilities
- Design, develop and oversee execution of all Governance conferences and events; including:
- Annual Leadership Development Conference, including International & Regional Assemblies
- Leading with Purpose Summit
- Fraternal Consultation Group Meetings
- Manage annual calendar of member leader events and all associated elements: program design, content creation, program management, operational management, implementation and follow-up activities
- Manage an annual conference and meetings budget of over $3 million
- Liaise with internal stakeholders to support meeting content development and execution
- Work with communications team to develop communication materials to support event initiatives – including briefings, speeches, speaking notes, presentations, delegate reports, etc.
- Manage communications to support program, registration, and awareness campaign
- Partner with internal and external stakeholders to deliver a quality member/employee experience; work with external event partner to manage travel and meeting logistics
- Ensure Foresters meetings and conferences utilize industry best practices
- Conduct post-event evaluations to determine how future events could be improved
- Manage third party vendors and negotiate contracts to support all aspects of event planning
Facilitate and manage employee engagement activities and events that support delivery of our Purpose and business objectives, and solidify culture:
- Develop strategy for and execute on employee purpose engagement program, Working for Purpose
- Manage annual calendar of employee purpose engagement program and various corporate activities/events, including but not limited to community volunteer activities, annual Senior Leadership Team meeting, etc.
- Identify opportunities that will drive engagement and align with member activities
- Support employee onboarding process and referral program as it relates to Purpose awareness and engagement
- Develop, track and report on purpose engagement metrics
- Work with internal stakeholders and cross-departmental contacts to organize awareness campaigns and communications support
- Work collaboratively with business segments across the organization to understand, prioritize and deliver engagement initiatives
Develop, design and manage Member Leader development to support succession:
- Manage the creation of a succession planning program that supports member development and member network health
- Oversee the development of tools and resources to support members involved in program
- Work with Member Engagement & Experience team to implement programs successfully
- Plan, design and build sustainable budget to support the Member Leader Development Program
- Measure success through reporting and surveys
Team management; Staff, event support, and vendor extension:
- Responsible for talent identification and development processes for direct reports
- Provide leadership, coaching and clarity around priorities to direct reports to ensure individual and business goals are achieved and/or exceeded
- Manage 3rd party vendor relationships
- Train, encourage and motivate temporary event support
- Collaborate effectively with business stakeholders, both internal and external
Key Qualifications
- 7+ years' experience in event / meetings management, with increasing accountability
- 2-5 years' experience as a people leader: confident in training, motivating, and coaching direct reports
- University or College degree / diploma strongly preferred, as well as formal and on-the-job training in event management
- Positive, ‘can do’ attitude, with the ability to anticipate problems and be proactive in finding solutions
- Confident and enthusiastic team player with a self-directed approach and a willingness to take on new challenges
- Comfortable interacting with all levels of the organization, external and internal clients, and third-party providers, promoting and developing harmonious working relationships
- Ability to influence and collaborate for success and work proactively
- Skilled at working under pressure and meeting tight deadlines in a fast-paced environment
- Ability to manage multiple projects concurrently; ability to set timelines and project progression; flexibility to adapt to emerging issues in a changing environment
- Excellent communication skills, including writing, proof reading skills, and speaking
- Highly organized and detail oriented
- Strong computer skills and mastery of Microsoft Office, including Outlook, Word, Excel, and PowerPoint to produce plans, budgets, reports, and presentations
#LI-Hybrid
Equal Opportunity Employment and Inclusion: at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.
Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email accommodations@foresters.com in advance of your appointment.
Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.
About Us
Foresters Financial is an international financial services provider with a unique history that began in 1874 when we set out to provide access to life insurance for average, working families. More than 140 years later, we provide life insurance, savings, retirement and investment solutions that help families achieve long-term financial health and security.