Manager, learning & development retail

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Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés. Notre position unique en tant que l'un des plus grands employeurs du pays, celle associée à notre engagement à avoir un impact positif sur la vie de tous les Canadiens, offre à nos collègues une gamme d'opportunités et d'expériences pour aider les Canadiens à Vivre Bien, Vivre Pleinement.

Chez Les Compagnies Loblaw Limitée, nous réussissons grâce à la collaboration et à l'engagement. Que vous débutiez votre carrière, que vous réintégriez le marché du travail ou que vous recherchiez un nouvel emploi, votre place est avec nous.

Manager, Learning & Development - Retail

Are you passionate about developing engaging learning experiences that drive real results in a fast-paced retail environment? Do you thrive on collaborating with stakeholders to understand their unique needs and translate them into impactful training solutions? If so, Loblaws Companies Limited has an exciting opportunity for you!

We are seeking a highly motivated and experienced Manager, Learning & Development - Retail to join our team. In this role, you will be instrumental in supporting the growth and development of our retail colleagues across all banners (Franchise and Corporate stores), with a specific focus on frontline teams.

What You'll Do:

• Partner with the Business: Collaborate closely with retail stakeholders, including HR Directors, HR Business Partners, and business leaders, to deeply understand the evolving needs of our retail operations, with a laser focus on enhancing the customer experience.
• Develop Targeted Learning Strategies: Translate business objectives and high-priority projects into comprehensive learning and development programs specifically designed for our diverse frontline retail colleagues, from cashiers to department managers.
• Design Engaging Learning Experiences: Craft innovative and engaging training materials, including instructor-led modules, e-learning programs, and blended learning solutions, that address the unique challenges faced by our frontline retail teams.
• Drive Measurable Results: Implement robust evaluation strategies to measure the effectiveness of learning programs against key performance indicators. This includes pulling reports, analyzing data, and working closely with the business to drive uptake in courses and demonstrate tangible business impact.
• Champion a Culture of Learning: Provide guidance and support to colleagues at all levels within our extensive retail network, fostering a culture of continuous learning and development.
• Stay Ahead of the Curve: Stay abreast of industry trends and best practices in retail learning and development, actively seeking out and evaluating emerging technologies and approaches.

This is what success looks like in this role:

• Collaborating with HR business partners, business leads, and subject matter experts to identify and implement learning solutions that address critical knowledge and skill gaps for frontline roles.
• Developing and presenting compelling learning solution recommendations to client groups and key partners, gaining consensus and buy-in.
• Enabling the delivery of high-quality training by developing facilitators through train-the-trainer workshops and providing ongoing coaching and feedback.

What You'll Need:

• Experience: 3-5 years of proven demonstrated experience in developing and delivering learning solutions tailored specifically for retail environments, including frontline teams.
• Education: Post-secondary education with a specialization in adult education, human resources, or organizational development.
• Passion for Retail: A genuine passion for the retail industry and a deep understanding of the unique challenges and opportunities it presents.
• Collaboration & Communication: Exceptional interpersonal and communication skills, with the ability to build strong relationships with stakeholders at all levels.
• Results-Orientation: A proven track record of developing and delivering impactful learning solutions that drive measurable business results.
• Data Analysis: Strong analytical skills with the ability to interpret data, generate insights, and translate them into actionable recommendations.
• Consulting Skills: The ability to act as a trusted advisor to the business, proactively identifying learning needs and proposing innovative solutions.
• Bonus: A background in retail operations is a significant advantage for this role.

If you are a dynamic and results-oriented learning professional with a passion for retail, we encourage you to apply!

Notre engagement envers la durabilité et l'impact social est un élément essentiel de notre façon de faire des affaires. Nous concentrons notre attention sur les domaines où nous pouvons avoir le plus grand impact. Nos valeurs ÊTRE - Engagement, Tient à coeur, Respect et Excellence - guident toutes nos prises de décision.

Veuillez noter: Les candidats âgés de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis lors du processus d’embauche.