Manager, Laboratory Pre-Analytical Specimen Procurement & Central Processing

Grand River Hospital and St. Mary’s General Hospital are Building the Future of Care Together (BFCT) by developing a shared vision for the future of health care and new hospital infrastructure to care for more patients in our community closer to home for decades to come.

Led by the Joint VP of Redevelopment, the Building the Future of Care Together Redevelopment Team works collaboratively across both Grand River and St. Mary’s General hospitals to plan, design, and build all components of the redevelopment project together as a new, single organization. This plan includes: A new, state-of-the-art hospital site in Kitchener-Waterloo; renewing and repurposing the existing mid-town K-W Campus as an ambulatory and urgent care centre; renewing and expanding the Freeport Campus in Kitchener for modernized and expanded rehabilitation capacity.

All sites would be governed by the new, single organization following the planned merger of Grand River Hospital and St. Mary’s General Hospital in 2025.

We currently have an opportunity for a Full Time Laboratory – Integrated Manager- Pre-Analytical - Specimen Procurement & Central Processing.

How Integrated Manager – Specimen Procurement & Central Processing support our teams at Grand River Hospital:

The Integrated Manager – Specimen Procurement & Central Processing will:

• Manage the pre-analytical team at GRH and will also oversee all pre-analytical processes and procedures for the Integrated Department of Laboratory Medicine (IDLM) at Grand River Hospital and St. Mary’s General Hospital.
• Oversee and be responsible for employee hiring, performance appraisals, performance management and termination (as applicable).
• Provide support for the preparation of work schedules and time records.
• Collaborate with medical, technical and clerical resources, to integrate and implement quality improvement activities within the Integrated Department of Laboratory Medicine.
• Build relationships within the IDLM and hospital departments at GRH and SMGH to improve the lab deliverables.
• Participate in internal audits to ensure processes are followed and department is prepared for Accreditation Canada Diagnostics (ACDx) assessments.
• Maintain expertise with all pre-analytical requirements and knowledge in all areas of testing.
• Participate in Joint Committees throughout both organizations.
• Summarize and report on QI activities and results within the department and to hospital committees as required.
• Participate in client satisfaction survey development and administration as required.
• Liaise with vendors and representatives of commercial companies as well as the Department of Purchasing and Stores.
• Liaise with Clinical Managers and Educators.
• Perform quality assurance and risk management analyses and reports.
• Lead pre-analytical quality improvement projects.
• Approve pre-analytical procedures. Revise as applicable.
• Review routine maintenance of equipment maintenance, repair costs etc.
• Participate in preparation of operating, capital, staffing and support budgets for specimen procurement and central processing.
• Escalate issues to the Integrated Administrative Director for support as required.
• Manage Referred out testing.
• Potential to manage the Point of Care Testing Program.

At Grand River Hospital, the Integrated Manager – Specimen Procurement & Central has:

• Current CMLTO registration.
• Minimum five years' experience as a Medical Laboratory Technologist.
• Three to five years’ experience in a supervisory and management role is preferred. Preference given to experience in Pre-analytical and Quality.
• Certification with the Canadian Society of Medical Laboratory Sciences and Medical Laboratory Professionals' Association of Ontario is an asset.
• University Degree, Advanced Registered Technologist Diploma, or equivalent is an asset.
• Operating and Capital budget planning experience.
• Experience with the management of a unionized team.
• Knowledge of ACDx and the requirements.
• Knowledge of statistical analysis (Lean six sigma).
• Good attendance record.
• Strong interpersonal & communication skills needed to support and enhance inter-professional collaborations among all stakeholders.
• Ability to manage conflict and cultivate a respectful workplace.
• Maintains a clean and safe work environment.
• Promoting a positive climate, resolving conflict, and creating alignment within and across internal and/or external groups/partners to gain their support and commitment.
• The ability to plan and coordinate work, understand and effectively manage resources, prioritize steps to be taken, anticipate potential issues/barriers and develop contingency plans to address these, and execute individual and team activities in a way that ensures the achievement of a set of objectives.
• Interested in the pursuit of professional excellence, and show a continuing interest in professional development.
• Ability to work with computer programs such as Microsoft office (especially WORD and Excel).
• Working knowledge of hospital program operations, policies and procedures with in depth knowledge of Materials Management, Human Resources, Finance and Administrative Departments.

At Grand River Hospital we support our Team Members with:

• A thorough onboarding and orientation program.
• Ongoing training and development opportunities.
• Access to our Ongoing Education Fund.
• Career mentorship.
• Wellness programs.

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Grand River Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS FILLED.

Please include a resume with your application in order to ensure that your qualifications are appropriately considered in the hiring process.

Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to: racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).

Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate candidates, including those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources in advance for assistance.