Manager, IT Services

Job Title: Manager, IT Services

Competition #: SW-25-2024

Location: Moose Jaw

Salary: $9,197 to $11,956 monthly ($110,364 to $143,472 annually)

Immerse yourself in a team committed to creating trusted and sustainable water solutions for a vibrant Saskatchewan. A team backed by a corporation with over 60 years of experience providing water and wastewater services.

SaskWater offers an attractive benefits package including employer-funded health, dental and vision benefits, pension, and disability insurance, plus vacation leave, earned days off, and paid family leave and sick leave. At SaskWater you can take advantage of extras such as flexible work options, a tuition reimbursement program, employee family assistance plans, maternity leave top-up and more.

As the Manager, IT Services, you are responsible for all facets of SaskWater’s Information Technology area. You provide vision, leadership and hands-on support for developing and implementing IT initiatives and solutions in support of corporate goals and ongoing operations. You help drive change management throughout the organization as it relates to information technology, maintain and enhance the IT program, and in collaboration with IT service provider(s), develop and maintain the IT infrastructure to contribute to the business strategy and corporate initiatives throughout SaskWater.

Job Specifications

1. Implements SaskWater’s IT strategic plan, ensuring that IT programs, services and initiatives are provided in an effective and efficient manner.
2. Directs and provides day-to-day expertise, coaching and leadership to IT resources with regard to information systems design and development, systems planning, programming, operations, architecture, data processing, data security, networks, systems support and/or analysis to ensure corporate goals and objectives are met.
3. Provides leadership for the IT services unit including planning, coaching, work assignment and review, recruitment, selection, performance management and mentoring to ensure the effectiveness and efficiency of the unit.
4. Develops, implements and monitors IT standards, practices, procedures and controls to maximize efficiency and support platform compatibility, ensuring data integrity, security and legal and regulatory compliance.
5. Oversees development and control of the IT budget, including financial estimates for operating and capital expenses expected from meeting the IT division’s deliverables.
6. Manages the third-party IT service provider relationships and contracts to ensure the ITSM Partners are meeting SaskWater requirements and fulfilling contractual obligations.
7. Develops, implements and monitors IT security standards, practices, procedures and controls to ensure the SaskWater IT environment is secure, legal and within regulatory compliance. This includes an enterprise-wide information security plan for data and servers, corporate cyber security and disaster recovery.
8. Supports the Implementation of enterprise technology projects including Oracle Fusion modules, upgrades and enhancements, Microsoft 365 applications, Asset Management, etc.

To qualify, you will have a Bachelor’s Degree in Computer Science, Information Systems, Business Administration or Engineering. You have a Certified Associate in Project Management (CAPM) designation, Certified Information Security Manager (CISM) designation and ITIL Foundation certification, along with a valid Class 5 Driver’s License.

In addition to the above qualifications, the job requires 10 years of progressively more responsible experience in the following areas:

• People Management
• Project Management
• Management of an IT department
• Cyber Security
• IT Service Management process and procedures
• IT Technologies
• Software as a Service (SaaS) solutions

Special Requirements: The position requires the incumbent to undergo a Criminal Record Check and Drug and Alcohol test. You must be legally entitled to work in Canada. A valid Saskatchewan driver’s license is required.

Application Deadline: November 22, 2024 (5:00 pm)

To Apply: Please indicate the job competition number and where you learned of this opportunity and send a resume and cover letter to:

SaskWater
Human Resources
Email: hr@saskwater.com

SaskWater offers competitive wages and an attractive benefits package. We would like to thank all applicants for their interest; however, only those selected for an interview will be contacted.

SaskWater values workplace diversity and is committed to maintaining an inclusive and respectful workplace. We believe all candidates should have every opportunity to fully participate during the recruitment process. If you require an accommodation during any step of the recruitment process, we invite you to submit your accommodation requests to us at hr@saskwater.com and we’ll work through your request with you. All information received will be kept confidential.