Manager, IT Security Culture & Metrics

Co-operators

Offering Home, Auto, Life, Business, Travel and Farm insurance plus Investments and Group coverage, benefits and retirement plans in Canada for over 70 years.

Company: CGL
Department: IT
Employment Type: Regular Full-Time
Work Model: Remote
Language: This role operates in English.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society. Our Information Technology team aspires to be a leader in applying technology to power business strategies.

The Manager, IT Security Culture & Metrics is responsible for leading a dynamic and high performing team accountable for designing, implementing, and managing the information security training and awareness programs; and developing, implementing, and managing a comprehensive metrics and reporting program for The Co-operators group of companies.

How you will create impact:

• Provide leadership and direction to the Information Security Culture & Reporting services team and foster a collaborative and high-performance culture.
• Develop, implement, and oversee comprehensive information security training programs.
• Create engaging training materials such as e-learning modules and workshops.
• Collaborate with cross-functional teams to identify training needs.
• Develop and deliver effective social engineering testing engagements.
• Design, develop, implement, and manage an information security champions program.
• Promote a culture of security awareness through ongoing communication efforts.
• Develop and sustain an information security metrics framework.
• Set up key performance indicators (KPIs) and key risk indicators (KRIs).
• Design and automate reporting procedures.
• Work closely with IT, business and security teams to compile and verify data.
• Compile and present reports on information security performance.

How you will succeed:

• You have an innovative mindset to improve operational efficiencies.
• You use critical thinking skills to recognize assumptions and evaluate arguments.
• You have strong communications skills to convey messages clearly.
• You build trusting relationships and provide guidance to colleagues.

To join our team:

• A bachelor’s degree in information technology, Cybersecurity, or a similar area is required; a master’s degree is preferred.
• Over 7 years of experience in information security training or related fields.
• In-depth knowledge of information security principles and regulations.
• Comprehensive understanding of information security frameworks.
• Previous experience leading information security training programs.
• Experience in managing information security metrics and reporting programs.
• Excellent communication skills for presenting complex information.
• Strong analytical abilities to evaluate training effectiveness.
• Proficiency with data analysis tools and techniques.
• Relevant certifications such as CISSP or CISM are beneficial.
• Capacity to work collaboratively and manage multiple projects.

What you need to know:

• Detail oriented work that requires a high degree of mental concentration.
• You will be subject to a Background check as a condition of employment.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off.
• A holistic approach to your well-being, with health programs.
• Paid volunteer days to give back to your community.
• Comprehensive total rewards package including group retirement savings plans.