Manager, IT Internal Audit – Infrastructure & IT Operations

Manager, IT Internal Audit – Infrastructure & IT Operations

City National Bank (CNB) is a subsidiary of RBC and headquartered in Los Angeles, California. It is the 30th largest bank in the United States and offers a full complement of banking, trust, and investment services through 75 offices across the US. In this role, you will be an RBC employee based out of RBC Internal Audit’s Vancouver office but fully support the CNB IT Internal Audit team.

The Manager, IT Internal Audit – Infrastructure & IT Operations, reporting to the Director, Infrastructure & Service Management (CNB IA), will assess risks, develop detail audit programs, identify data analytic opportunities, execute audit programs, analyze results of testing performed, and effectively communicate audit results to the Audit Senior Manager/Director and senior management in meetings, presentations, and/or written reports and memorandums. Additionally, you will be responsible for maintaining and executing continuous monitoring program in accordance with audit methodology and taking into consideration industry development, emerging risks, and regulatory changes and expectations.

What will you do?

• Execute on the annual Audit Plan for CNB IT Infrastructure and Service Management audit universe, ensuring that audits conform to local and global regulatory and internal audit requirements.
• Assess risk and controls, design comprehensive audit programs, execute audit procedures, analyze and synthesize results of testing performed, effectively communicate results to senior management to affect change, and deliver well-written audit reports and other forms of communication.
• Assist in quarterly Continuous Monitoring activities, which include performing risk assessments of assigned IT functions/departments and developing continuous assurance data analytics test strategies.
• Understand fraud, BSA/AML and general IT risks in order to identify and assess key control activities in business processes.
• Discover patterns, insights, trends and anomalies from straightforward analyses, data sets and visualization tools.
• Execute basic analyses and create simple visualization using standard tools.
• Apply advanced analytical techniques to test hypotheses and add insights into audit findings.

What do you need to succeed?

Must-have

• Bachelor's degree or equivalent.
• Minimum 3 to 5 years banking/audit experience within Information Technology, with IT service management and IT risk management audit experience, including in-depth knowledge of Service Management (ITIL) and IT Operations (Technology Lifecycle Management, Service & Asset Management, Backup and Recovery, Telecommunications, etc.), Cloud Technologies (IaaS, PaaS), Web & Application Hosting, Microsoft Azure, and AWS.
• Minimum 2-3 years of experience conducting internal audits within financial institutions.
• Strong verbal and written communication skills to effectively present to peers and business management.

Nice-to-have

• Sound knowledge and experience in IT audit is strongly preferred.
• Familiarity with data analytics, robotic process automation and artificial intelligence tools, and experience in use of data visualization and reporting (e.g. Tableau and/or Alteryx is a plus).
• Demonstrated negotiation and leadership skills needed to convey ideas and obtain management buy-in for constructive change.
• Ability to effectively manage ambiguity, work independently, think innovatively, use critical problem-solving skills, and plan and juggle multiple projects.
• CISA, CISM, CISSP, and/or CIA certification.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Flexible work/life balance options.

Job Skills

Adaptability, Auditing, Commercial Acumen, Communication, Detail-Oriented, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Results-Oriented.

Additional Job Details

Address: 885 GEORGIA ST W:VANCOUVER

City: VANCOUVER

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: INTERNAL AUDIT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2024-11-15

Application Deadline: 2025-02-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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