Manager, Insurance & Risk Management

Role Purpose

The Manager, Insurance & Risk Management is responsible for providing expertise, leadership, and direction on risk mitigation including loss prevention and reduction strategies, contractual risk transfer, and insurance for all DP World Canada business units.

About the Role

Insurance/Claims

• Oversee the property and liability damage claims portfolio across all DP World Canada’s business units ensuring all claims are investigated, tracked, managed, and settled in accordance with procedures.
• Review and advise on contracts, agreements, letters of intent, and similar documents for insurance provisions, and limits of liability, ensuring compliance with corporate insurance guidelines.
• Compile insurance data and complete annual insurance renewal questionnaire for submission to Head Office in support of the global insurance program placement. Facilitate the local issuance of the global insurance program coverage.
• Working with Insurance Broker, manage local insurance placement; investigate insurance gaps and negotiate policy coverage and premiums.
• Arrange and facilitate Insurance site risk audits and assist Line Managers with completing action plans.
• Arrange asset appraisals for all company locations in support of Insurance program.

Risk Management

• Working closely with the Head Office Enterprise Risk and Resilience team, acts as risk champion for the Canadian business units, responsible for promoting the ERM culture and behaviors as outlined in the DP World ERM framework.
• Act as key focal point to help embed ERM, building knowledge and understanding of ERM processes for all staff.
• Oversee the consistent use of ERM procedures and support Risk Owners with identification, assessment and mitigation of key risks.
• Lead the updates and maintenance of all enterprise and departmental risk registers through quarterly reviews with risk owners and the leadership team for submission to Head Office

Compliance

• Working closely with the Head Office Internal Audit team, actively monitor global policy updates and lead annual global policy and Risk Internal Control Standards (RICS) compliance confirmation process.

About You

Qualifications

• A degree in Risk Management, Business Administration, or related discipline with a professional designation in risk management (CRM) or Chartered Insurance Professional (CIP) preferred.

Experience

• At least 5 years’ experience with claims, risk management, insurance, compliance, and business systems, preferably within industrial settings.

Job Function, Technical Knowledge and Skills

• Excellent knowledge of risk management processes and practices, and related controls in a broad range of insurance markets.
• Excellent knowledge of business process and risk management principles and guidelines (including ISO31000).
• Ability to devise risk mitigation, risk transfer, and insurance strategies to protect company assets and personnel.
• High level analytical, conceptual and problem solving skills and ability to recommend appropriate courses of action using procedures, practices, guidelines and the application of professional knowledge.
• Self-reliance with strong communication and interpersonal skills, capable of taking initiative and making decisions under time constraints.
• Exceptional time management, organizational and planning skills, with attention to detail.
• Ability to understand and assess the terms and conditions in insurance policies, contracts and shipping documents.
• Strong negotiating skills with the ability to settle claims fairly and efficiently.