Manager, Information Technology

Position Summary

The Manager, Information Technology is responsible for the effective operation of information technology (IT) services and support across the organization. This individual oversees IT project management, resource management, supervision of IT staff, as well as communication with the executive team, business unit leaders, and end users. The IT Manager is also responsible for IT strategic and tactical planning, as well as identifying, selecting, and deploying the appropriate technology resources that will support corporate goals and objectives. Other duties may be assigned as necessary.

Employees are expected to support and participate in a “culture of safety”, adhere to and be ambassadors of Strike’s Code of Conduct and Values, act professional and amicable, and to treat others with dignity, respect and fairness.

CORE ACCOUNTABILITIES

• Plan, develop, and manage all IT services, programs, and support throughout the enterprise, including user and application support, IT inventory management, network management, storage, security, backups, disaster recovery planning, etc.
• Provide internal IT support (server security, software updates, hardware maintenance etc.).
• Oversee the implementation, deployment and operation of information systems and technology solutions for business needs.
• Ensure Strike maintains a robust IT security platform.
• Develop and maintain the 3-5 year IT strategy for Strike.
• Assist senior management with the direction and facilitation of IT strategic and tactical planning.
• Research, design, and implement the appropriate technologies to support and improve corporate communications, access to information, and end-user productivity.
• Oversee project management for IT-related undertakings, including clear capture of business requirements, provision of functional deliverables, milestone planning, and project postmortems.
• Hire, staff, and supervise a skilled team of IT professionals; help guide the professional development of IT personnel.
• Develop and manage a budget for technology, IT services, and personnel.
• Liaise with vendors and service providers to ensure efficient and cost-effective acquisition of technology purchases; oversee vendor contracts, warranties and service agreements.
• Stay informed on new or emerging trends and technologies that provide clear benefits to the organization, business partners, and/or customers.
• Create status reports as required; present findings to senior management.
• Plan end-user training as required.
• Act as advocate for IT department and its initiatives.
• Perform other related duties as assigned.
  
  

Qualifications
Education

• Post-Secondary Degree or Diploma in computer science, or an acceptable combination of education and relevant experience required.
• Relevant professional designations are an asset.
  
  

Experience

• Minimum 5 years’ experience in an IT management capacity required
  
  

Knowledge, Skills, And Abilities

• Sound leadership, staff management, and teambuilding skills.
• Effective written & verbal communication skills with individuals at all levels, internally & externally.
• Strong technical background in IT – networking, security, M365, application support, service desk, deskside support, etc.
• Ability to explain technical concepts and theories to non-technical audiences.
• High degree of resourcefulness, flexibility, and adaptability.
• Strong negotiation and prioritization skills.
• Able to effectively communicate both verbally and in writing.
• Knowledge of applicable IT laws and regulations.
• Some experience managing budgets for an IT department.
• Strong customer service and troubleshooting skills.
• Highly effective project management skills.
  
  

Why work for Strike:
Based in Western Canada with a head office in Calgary, Alberta, we provide energy and industrial construction and maintenance services across the largest geographical area in Canada.

At Strike we continuously demonstrate leadership, drive, creativity, and initiative. This has been shown through the recognition of being named one of Canada's Best Managed Companies since 2007, and then later recognized at Platinum Level for Canada’s Best Managed Companies distinction since 2018.

Our team is comprised of loyal, supportive, and forward-thinking industry professionals. We foster a stable, safe, and community-minded environment where you can embrace professional development and maximize your upward mobility. At Strike we also reward our own people for their continuous commitment, energy, enthusiasm, and results. Our culture at Strike is highly important to us, which is why we make many efforts to support those employed at Strike.

Strike’s main value is that every employee gets home safe. We are a safety focused company that allows our employees to work efficiently with the safest equipment and procedures. At Strike, we have created a community that supports the importance of physical and mental health. As we value the importance of treating others as we wish to be treated, Strike has a welcoming and inclusive team.

Strike Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Join our fast-growing company with a small business feel.