Manager, Indigenous Relations Operations Support

Manager, Indigenous Relations Operations Support

Description

At Ledcor, we build great projects and strong partnerships. Guided by our “Forward Together” philosophy, we're focused on delivering success and supporting your career growth.

We are proudly recognized as one of Canada’s Best Diversity Employers, one of the 100 Most Inspiring Workplaces, and for having one of Canada’s Most Admired Corporate Cultures—highlighting our commitment to creating a rewarding work environment.

As the Manager of Operations Support Indigenous Relations at Ledcor, you will report to the Senior Manager, Indigenous Relations. This role involves leading the development and implementation of Indigenous Affairs Operations Support services, ensuring industry-leading client solutions for Indigenous engagement and inclusion throughout project execution. You will oversee a team dedicated to providing efficient and effective support services, aligning with both client and project requirements. Additionally, you will play a key role in supporting the Indigenous Affairs Strategic and Tactical Plans.

This position can be based in any of our major offices: Edmonton, Calgary, Vancouver, or potentially Toronto.

Essential Responsibilities

• Develop and implement strategies with client and project teams to ensure compliance with Indigenous engagement commitments and client requirements.
• Solve day-to-day challenges in project execution by applying best practices to meet client expectations.
• Provide targeted support and resources to project teams to achieve short-term operational goals.
• Lead and supervise a specialized team within Indigenous Affairs operations, setting clear priorities and ensuring efficient task completion.
• Communicate regularly with senior leadership, delivering detailed reports on operational support services and key achievements.
• Guide resources and manage activities to provide senior leaders with insights for informed decision-making on Indigenous engagement strategies.
• Minimize errors and promptly address issues to maintain a positive team reputation.
• Supervise, coach, and motivate team members to meet deadlines and operational targets.
• Ensure support services align with client needs and internal plans, tracking and reporting on service levels.
• Support the execution of Indigenous Affairs Strategic and Tactical Plans, ensuring alignment with broader strategic objectives.
• Identify and implement opportunities for process improvements and efficiencies within Indigenous Affairs operations.
• Coordinate with senior leadership to align operational priorities with the company’s long-term vision.

Qualifications:

• Minimum of 5 years of experience in business development, Indigenous relations, or a related field, with a proven ability to develop and implement strategies supporting operational and project goals.
• Demonstrated success in managing complex client and stakeholder relationships, especially in Indigenous engagement and inclusion.
• 2-3 years of experience in a management role, overseeing operational support functions and directly supervising teams.
• Strong Indigenous awareness and cultural competency.
• Experience with large infrastructure or heavy industrial projects.
• Excellent professional writing and communication skills.
• High computer literacy, including proficiency in project management and data analysis tools.
• Ability to travel 25-50% of the time.

Additional Information

The Ledcor Group of Companies is one of North America’s most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes.

Our workplace culture has been recognized as one of Canada’s Best Diversity Employers, Canada’s Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page.