Manager, Human Resources

Who Are We?

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Target Openings: 1

What Is the Opportunity?

Drives results for all human resource efforts for assigned customers. Participates in the development of human resources policies and programs by partnering with employee relations, compensation and other specialist functions. Directs all human resource activities within the customer group. Provides coaching and counseling to management and employees in order to enhance individual contributions.

What Will You Do?

• Partners with Regional HR/Lead HR and business partners to make compensation decisions (e.g. base pay, incentive equity grants) which drive business results and support our pay for performance philosophy.
• Working with Regional HR/Lead HR, ensures the communication and execution of our compensation philosophy.
• Analyzes internal/external equity based on local market information and takes initiative to address issues.
• Administers and communicates HR policies and programs with departments and across lines of business as appropriate.
• Ensures that human resources services delivered directly or indirectly are necessary, cost effective and in support of the business plan.
• Develops an effective partnership with line business clients through consultation on human resources strategic and operational issues as related to the business plan.
• Spends time coaching and giving feedback to employees and management.
• Ensures compliance with federal, provincial laws that impact HR; responds to government and employee inquiries or complaints, coordinates their resolution.
• Collaborate with management and employees to identify and resolve issues that achieve a balance between business needs and employee needs, and ensure compliance with company policies and procedures.
• In conjunction with other human resources staff, participates in the development of necessary policies and practices to ensure that they are consistent with overall corporate direction and in support of customer group plans.
• Consults on organizations effectiveness to include re-engineering, management/employee development, workflow efficiencies and organizational change.
• Assists management with cultural change issues.
• Provides advice and guidance on employee relations' issues, progressive discipline and documentation requirements to management.
• Develops interventions (proactive and reactive) that support employee relations and organizational effectiveness.
• Executes the human resources planning effort with the customer groups to identify and build diverse pool of key technical and leadership talent to facilitate talent development and succession planning.
• Counsels management on the development process and execution of development plans to build skill, competency and organizational capability.
• Assists management to leverage talent among work groups (e.g. cross-training, rotational assignments, redeployment).
• Ensures that appropriate human resource systems are in place to attract, select, reward, train and motivate staff.
• Identifies and analyzes productivity, turnover, and hiring trends; develops and implements appropriate action plans.
• Stays current and is aware of social, economic and other trends that may affect the business or the direction of human resources policies and programs.
• Designs, develops and delivers HR related training to business partners, i.e.: Performance Management, etc.
• Provides facilitation of meetings as required, such as developing team values, operating principles, etc.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Demonstrated ability to manage multiple deliverables
• Solid prioritization and organization skills
• Proven ability to work independently as well as to perform effectively in a team environment
• Solid, demonstrated communication skills (verbal and written) and interpersonal skills
• Proficiency in MS Office applications

What is a Must Have?

• Minimum 5 years Human Resources management experience; preferably in professional services
• Relevant College or University degree

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Equal Employment Opportunity Statement

Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.