manager, food services

THE SECOND CUP LTD.
Ottawa
CAD 35,000 - 55,000
Job description

Minimum Requirements

  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years

Tasks

  • Evaluate daily operations
  • Monitor staff performance
  • Plan and organize daily operations
  • Train staff
  • Determine type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Cost products and services
  • Enforce provincial/territorial liquor legislation and regulations
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Address customers' complaints or concerns
  • Provide customer service
  • Plan, organize, direct, control and evaluate daily operations

Supervision

  • 5-10 people

Certificates, Licences, Memberships, and Courses

  • Food Safety Certificate

Computer and Technology Knowledge

  • MS Office
  • MS Outlook
  • Point of Sale System

Transportation/Travel Information

  • Own transportation

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Handling heavy loads
  • Combination of sitting, standing, walking
  • Standing for extended periods

Personal Suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask

Other Benefits

  • Paid time off (volunteering or personal days)
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