Manager, Finance Operations

Who We Are

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.

Why Work for Us?

At YWCA Hamilton, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Intersectional Feminism, People Centred, Belonging, Responsibility, and Partnerships. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:

• On-the-job training and professional development opportunities
• Childcare discounts
• Opportunities to get involved in our community
• A competitive total rewards package

If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team!

Position Description

Job Code: 3-HAD-2024

Department: Finance

Reports to: Director of Finance

Location: Hamilton, ON

Hours of Work: 37.5 hours per week

Start Date: September 3rd, 2024

Posting Date: July 2nd, 2024

Provides management over the daily financial operations. This role includes oversight of the accounts payable, payroll, procurement, cash management processes, and coordination with other financial functions. Additionally, the Manager of Finance Operations will handle non-grant and non-donor revenue receipts, including membership fees, commercial lease revenue, and other receivables. The Manager of Financial Operations will collaborate closely with the Director of Finance to support financial planning, budgeting, reporting, and ensuring the integrity of financial data.

• Oversee the accounts payable function to ensure timely and accurate processing of transactions;
• Manage the payroll processing function, ensuring compliance with all relevant regulations and timely payment of salaries;
• Supervise the daily cash management activities, including cash flow monitoring and forecasting;
• Manage procurement processes, including vendor payments and expense management;
• Oversee the RFP process for operational procurement to ensure compliance and effective vendor selection;
• Oversee the billing and collection of non-grant and non-donor revenue collection such as membership fees and other revenues;
• Manage receivables and timely invoicing, ensuring accurate recording and reporting of revenue collected;
• Monitor accounts receivable aging and follow up on overdue accounts;
• Ensure accurate recording and reporting of all non-grant and non-donor revenue receipts;
• Prepare and review financial reports, including monthly, quarterly, and annual reports;
• Assist in the preparation of budgets and forecasts, ensuring alignment with organizational goals;
• Ensure compliance with all financial policies and procedures, as well as regulatory requirements;
• Develop and implement internal controls to safeguard the organization's assets and ensure the integrity of financial data;
• Coordinate with external auditors and provide necessary documentation for audits;
• Liaise with external auditors and support annual audits of YWCA Hamilton expenditures, assets and liabilities, making sure the recorded figures are verifiable and accurate;
• Lead and mentor a team of finance professionals, including the personnel in Accounts Receivable, Accounts Payable, Payroll, and General Ledger Accountant;
• Provide training and development opportunities to enhance the skills and capabilities of the finance operations team;
• Foster a collaborative and high-performance work environment;
• Identify opportunities for process improvements and efficiencies within the financial operations;
• Implement best practices and technology solutions to streamline financial processes;
• Monitor and evaluate the effectiveness of financial systems and recommend enhancements;
• Manage relationships with key vendors and service providers, ensuring effective and efficient service delivery;
• Collaborate with internal stakeholders to address financial inquiries and provide support;
• Collaborate with the Grant and Funding Compliance personnel, managers and directors to ensure proper tracking and reporting of grant expenditures;
• Support adherence to grant budgets and funding requirements;
• Work with the Finance team to build and maintain a strong internal controls environment that will deliver timely and accurate financial information across the organization;
• Identify and evaluate risks associated with finance and take appropriate action to control risks;
• Maintain a high level of confidentiality when working with sensitive financial information, employee information and payroll records;
• Directly manage a minimum of 3 employees; including recruiting, training and evaluating performance;
• Represent the YWCA Hamilton and always maintain outstanding public relations skills and a professional image in the community;
• Nurture and form meaningful internal and external working relationships and partnerships;
• Stay current on emerging trends, leading practices and legislation;
• Foster a safe and healthy work environment; ensure employees comply with health, safety standards that meet or exceed legislated requirements;
• Demonstrate and model strong leadership behaviours as a member of the YWCA leadership team;
• Participate and provide mandatory organizational and departmental trainings and meetings;
• Support YWCA Hamilton mission, vision and values;
• Perform other duties as required.

WORKING CONDITIONS:

• Works a standard 37.5-hour work week;
• Occasional evenings and weekends and travel may be required.

Qualifications

• Bachelor’s Degree in Finance, Business, Accounting or related field;
• Recognized professional accounting designation (CPA) or equivalent considered an asset;
• Minimum 5 years’ supervisory experience in finance operations or accounting;
• Must have in-depth knowledge of Generally Accepted Accounting Principles (GAAP);
• Must have strong computer literacy, including: advanced working skills of MS Word, Excel and Outlook;
• Experience or familiarity with Accounting software and Financial reporting; Experience with Sage Intacct ERP considered an asset;
• Prior experience in a unionized environment considered an asset;
• Proven leadership, problem solving and analytical skills, both quantitative and qualitative;
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy;
• Experience developing and executing data analyses, data collection systems and other strategies that optimize statistical efficiency and excellence;
• Ability to lead with a feminist, anti-racist / anti-oppressive perspective for day to day work and strategic planning;
• Must provide a current Criminal Record Judicial Matters Police check or willingness to obtain at own cost;
• Excellent interpersonal and communication skills;
• Ability to work occasional evenings and weekends with some travel as required;
• Ability to work independently with minimal supervision, and also work effectively in a team;
• Bilingual English/French or other languages an asset.

As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.

Accommodations are available throughout the recruitment process. Please inform us of any accommodation requests.

Please Note: Personal information collected during the recruitment process will only be used for employment opportunities only in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered.

Thank you for your interest in YWCA Hamilton. Only those selected for further consideration will be contacted.