Manager, Events & Partnerships

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada’s leading comprehensive universities and a Top Employer in Hamilton-Niagara. Brock has been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity compiled by Forbes and Statista. We are an inclusive, welcoming community that offers a wide range of unique career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date: November 7, 2024

Applications will be accepted until 11:59 PM on the Posting End Date.

This is a fixed term contract ending in October 2026.

About the Role:
The Manager, Events & Partnerships is accountable for the department’s overall management of all Brock Sports events and both internal and external partnerships. This includes varsity and special event program implementation, managing operational logistics of all events, sport compliance, oversight of ticket sales and event revenues, event promotions and communications, staffing, coordination and servicing of outreach and partnerships, finance, administration, and risk management.

The position will support Brock Sports in its endeavour to succeed to provincial and national prominence. Critical responsibilities include the planning, delivery and execution of events, as well as oversight of sports information/event compliance. The Manager, Events & Partnerships will personify the values of Brock Sports & Recreation and Brock University.

The Manager, Events & Partnerships will:

• Develop and execute a strategic plan that builds and promotes both student-facing and community outreach events, ensuring events align with the plan and manage the metrics and benchmark targets;
• Manage the implementation of events and partnerships under the auspices of OUA/USPORTS and/or Provincial Sports Organization (PSO)/National Sports Organization (NSO) sport policies, procedures and guidelines;
• Lead a communication team that includes sport information, marketing content and design and ensures Brock Sports branding is compliant with the department’s branding guide and Brock University policies;
• Lead and oversee the implementation and execution of event tactical plans to ensure ticket sales targeted revenues and/or engagement from key partners are met;
• Manage and oversee the coordination of event staff, operational logistics, marketing and communications materials, and risk management plans;
• Ensure teams operate in compliance with the policies and regulations of Brock Sports, USPORTS, OUA, Brock University and other governing bodies;
• Provide mentorship, guidance and direction to staff, including student-athletes;
• Guide employees and other partners in understanding and complying with Brock Sports and Brock University policies, procedures and guidelines;
• Support the development, execution and monitoring of assigned budgets;
• Manage revenue and report on sales metrics as well as attendance.

Key Skills and Experience:

• An undergraduate degree in a related field, or the equivalent combination of education and experience;
• A minimum of five (5) years of relevant work experience in an area such as retail, event planning, or customer service;
• A valid G class driver’s license and an acceptable driver's abstract;
• Strong verbal and written communication skills;
• Excellent project management skills with the ability to manage and oversee multiple aspects of an event;
• Strong computer competency, including knowledge of Microsoft Office, Stats Software packages used by OUA/USPORTS;
• Understanding of online and social media, with the ability to stay current on social media trends;
• Strong understanding of promotional communication best practices;
• Ability to generate various reports for metric and financial reporting purposes;
• Knowledge of the University environment, rules, regulations, processes, administration, USPORTS and OUA regulations and related practices;
• Knowledge of University sports and related events;
• Effective relationship management skills with the ability to deliver exceptional customer service.

Preferred or Asset Skills:

• First Aid & CPR certification;
• WHMIS certification;
• Knowledge of Brock’s facilities, services, contracts, and policies around use of space;
• Knowledge of intercollegiate statistical and website software (e.g., Sidearm);
• Knowledge of Active, Workday and University Tickets software;
• Previous management and supervision experience;
• Experience in a post-secondary environment.

Salary and Total Rewards:

• Job Grade M, Salary Scale ($68,600-$117,600);
• Target Hiring Range: $68,600-$75,000;
• This position includes full comprehensive benefits including tuition waiver.

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed.

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups.

We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact talent@brocku.ca if you require a disability-related accommodation so we can ensure your participation needs are met.

Brock University does not use AI Technology at any stage of the recruitment process.

We appreciate all applications received. Candidates that are selected for an interview will be contacted.

Learn more about Brock University by visiting www.brocku.ca.