Manager Enterprise Transformation

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Sector: Finance and Accounts
Role: Manager
Contract Type: Permanent
Hours: Full Time

What do you think of when you hear the name MNP? Most likely tax and accounting, but as one of Canada’s largest consulting organizations, we’re so much more! We’re also serious about supporting our clients transform their organizations.

Make an impact within MNP’s Enterprise Transformation practice as a Manager. This diverse team of problem solvers understands clients’ unique needs – embraces the possibilities and opportunities that are created by bringing together changes in business strategy, operating models, process improvements, transformation architecture and technology. As a trusted advisor in transformation consulting, you’ll enable clients undergoing large-scale change in their organization to anticipate, innovate and adapt to fast changing internal and external priorities, customer / employee experiences and operational enhancements. The types of transformation strategies that you will develop and execute will bring together meaningful results, create value, optimize performance, reduce costs, enhance growth and mitigate potential risks for organizations.

Our practice works with clients to lead large-scale enterprise transformations, including:

• Business strategy development and operational enhancements
• Holistic operating model / service delivery model design and execution
• Enterprise and technology architecture development and integration
• Multi-phased transformation roadmap development and execution
• Governance and program management of complex transformation portfolios

The Transformation team bridges the capabilities and services of MNP’s consulting practice with MNP Digital’s skilled and creative thinkers that continuously support and learn from each other. We pride ourselves in transforming our clients’ operational challenges into real results by leveraging business and technology solutions. This all starts with having the right people to deliver. We have created an environment where you will continuously grow, always have a voice, and collaborate on work that is meaningful and fulfilling. If you are ready to take your career into your own hands, you’ve come to the right place.

As a Manager in our practice, you are seen as a valued advisor for clients undergoing complex transformations. We work with clients across multiple industries in Canada – including Government / Public Sector, Insurance / Workers Compensation, Banking, Retail, Manufacturing, Health Care. Our diverse team also provides subject matter expertise across multiple capability areas – including Operations, Finance, HR, Customer Experience, Change & Communications, Procurement, Mergers & Acquisitions.

The selected candidate would ideally be based in Calgary, however we are open to experienced professionals based in Toronto, with some travel involved.

Responsibilities

Client Project Delivery

• Build and manage complex projects and undertake leadership of engagement teams to ensure projects are delivered on time, on budget and within the client specifications to ensure project profitability and client satisfaction
• Lead day-to-day project delivery – including build-out of client appropriate, high-quality deliverables, design / lead client workshops, deliver presentations, engage with key project sponsors / stakeholders
• Provide oversight of engagement team members – review deliverables, provide / iterative on feedback to continuously enhance delivery quality throughout the engagement lifecycle
• Monitor project timelines against targets, adjust where necessary; advise clients of project status (incl. presentations to key client stakeholders and/or project steering committees). Seek clarification on discrepancies where applicable
• Manage project financials (e.g., use of resources, budgets, WIP, billing, collection, variance recognition)

Active Leadership

• Oversee engagement team members to ensure project activities align with workplan and are on-track to deliver the expected project outcomes
• Provide engagement oversight by providing overall QA – review deliverables for accuracy, completeness and insights quality prior to sharing with clients
• Be a leader as part of the enterprise transformation team – provide support to junior team members (e.g., consultants, senior consultants) in ongoing mentorship, coaching and constructive feedback

Solution Development

• Translate client needs / challenges into well thought-out strategies, roadmaps and support implementation activities (where required)
• Adapt methodologies to right-size solution options based on client needs
• Collaborate with other services lines in MNP throughout the project lifecycle to deliver innovative solutions
• Research / develop frameworks and collaterals independently or in collaboration with other MNP subject matter experts to continuously enhance MNP’s toolkit and resources

Business Development

• Promote Enterprise Transformation services through presentation delivery in industry conferences, publishing articles / POV’s, facilitating knowledge-sharing workshops, participating in community activities, leading / developing service proposals for clients
• Further Enterprise Transformation relationships within MNP by working with other MNP service lines (i.e., Consulting, Digital and Enterprise Risk) as a key orchestrator in large scale transformation initiatives
• Identify transformation opportunities – lead and fulfill the full consulting sales cycle to generate new business opportunities and/or further existing business relationships with clients

Skills and Experience

• A bachelor's degree in Business, Strategy or a relevant field
• A post graduate degree or relevant professional designation (MBA or MSC are preferred)
• Professional experience in providing growth strategy; business/corporate and/or technology strategy, value creation, the strategic planning process; operating model design; strategic investment analysis; and enterprise cost reduction
• Minimum of 8 years of experience in industry or with a professional services firm with a successful record in the strategy and transformation space
• Experience in project problem diagnosis, solution development, client communications, decision making, documentation, managing client expectations, project profitability and team leadership
• Experience in business and practice development
• Experience in proposal development
• Demonstrated consistency in delivery quality services in a client organization (preferable a prior strategy and transformation arm of a consulting firm)
• Demonstrated technical expertise within a specific sector (e.g., Banking, Insurance, Public Sector, Health Care) and/or capability area (e.g., Customer Experience, Operations, HR, Finance, M&A)
• Strong financial and business acumen
• Structured problem-solving, critical-thinking and ability to navigate through ambiguity / uncertain scenarios
• A developed network within the business and IT community is considered a strong asset
• Bilingualism in English and French is an asset
• Some travel may be required

MyRewards@MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more!

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!