Manager, Contract Modernization and Implementation

Job Description

CARE AND BE CARED FOR - THIS IS YOUR HOME Under the direction of the Director, Contract Modernization and Implementation, the Manager Contract Modernization and Implementation is responsible for supporting the provincial Medical Equipment and Supplies implementation plan, future provincial procurements, contract modernization related to evolving service delivery models, service provider and vendor performance evaluation, standardization projects and provincial reporting for service provider/vendor contracts, in alignment with the provincial mandate, legislation and organizational mission, vision and values.

What will you do?

1. Works in collaboration with Contract Team colleagues across Ontario Health atHome to enhance SPO/vendor performance outcomes and relations.
2. Builds and maintains effective and collaborative working relationships with internal and external key stakeholders and proactively works with them to mitigate potential issues and challenges while modernizing home care.
3. Supports accurate and timely reporting on all contract management initiatives delivered by the Contract Teams for provincial reporting.
4. Supports provincial Contract Teams in the achievement of consistent and standardized contract and performance management processes.
5. Under direction of the Director, Contract Modernization and Implementation, provides support to the implementation of a contract management strategy that is aligned with Ontario Health atHome strategic priorities/mandate and ministry directives.
6. Monitors implementation of appropriate procurement and contract management strategies across Ontario Health atHome in line with Ministry of Health (MOH) Contract Management Guidelines, MOH Procurement Policies and Procedures, and the provincial Contract Performance Framework.
7. Supports the Director, Contract Modernization and Implementation in instituting provincial administrative policies and practices for the ongoing management and oversight of existing contracts, including but not limited to, volume and market share management, contract performance management, and initiation of corrective contractual remedies when necessary.
8. Provides guidance to Contract staff across the province while leading or supporting quality improvement, modernization and standardization initiatives.

What must you have?

1. A degree in business administration, health sciences, or health discipline.
2. Evidence of continuous learning related to health and/or contract law/project management.
3. Appropriate accreditation/designation (Ex. CSCMP, RN, BN, PMP).
4. Minimum 3-5 years of professional experience in contract management, provider relations, and health care service planning and delivery in the public sector/Ontario Health atHome.
5. Experience in the preparation of governance-level documentation.
6. Experience in facilitation of agreements and familiarity with negotiation, conflict resolution and arbitration.
7. Proven experience in project administration/management and project management methodology.
8. Experience working with SPO and Vendor contracts.
9. Experience related to provincial procurement policies and processes, working within SPO and medical supplies and equipment applicable legislation, and contract performance framework.
10. Experience performing financial analyses and critical evaluations of complex financial programs.
11. Experience performing evaluations, interpreting and analyzing performance data, including financial and quality indicators, and familiarity with monitoring approaches, processes or systems.
12. Demonstrated team leadership and supervisory experience.
13. Expert knowledge of performance metrics, analysis and reporting, including financial data and quality indicators.
14. Proficiency with PC-based hardware/software and inter/intranets.
15. Working knowledge and experience of procurement and contract management concepts, strategies and standards, including legal issues.
16. Understanding of the Ontario health-care system, its stakeholders, programs.
17. Demonstrated experience with operational or strategic decision-making related to modernization and standardization across the province.
18. Understanding of provincial funding models in use across one or more health-care sectors and familiarity with government financial processes, policies and standards.
19. Experience in project administration/management and project management best practice tools and methodology, including use of project management software.
20. Bilingual in English and French is an asset.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.