Manager, Communications

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of healthcare, while achieving maximum professional satisfaction and fair economic reward.

THE JOB: Manager, Communications SSC/SCC/JSC

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $102,720 - $128,400

The Manager, Communications SSC/SCC/JSC, reporting to the Director of Communications, is responsible for developing and executing comprehensive communication strategies that support the committee’s strategic objectives and workplan. This includes enhancing engagement, improving patient care, and elevating the physician leadership voice through various communication channels and media relations. The Manager will regularly assess the effectiveness of communication strategies and recommend improvements to ensure that the operational teams, including SSC/SCC/JSC, meet their annual communication goals.

The role involves leading and mentoring a communications team, ensuring high performance and professional development while aligning their work with both departmental and organizational goals. The Manager will oversee task delegation, project assignments, and performance evaluations, fostering growth in the team's skills and deepening their understanding of the committee's mission. This leadership will drive the retention and development of the communications team, enabling them to deliver impactful communication strategies that support the broader goals of the SSC/SCC/JSC.

In addition to team management, the Manager will collaborate with senior management, committee co-chairs, and external partners to ensure cohesive communication efforts. Effective two-way communication between leadership and staff is a key responsibility, enhancing transparency and trust. The Manager will also oversee the creation and distribution of engaging, accurate, and timely content across various platforms, ensuring consistency in messaging and adherence to brand standards. Success will be measured by the successful implementation of communication strategies that align with the annual strategic goals and work plan, supporting the operational teams, and driving effective partner engagement across the Ministry of Health, Health Authorities, sections and societies as well as Medical Staff Associations.

WHAT SUCCESS LOOKS LIKE

Leading Through People (I):

• Proven ability to guide, coach and motivate others by assessing developmental needs and engaging team members in projects that challenge their skills and abilities.
• Provides opportunities for others to learn from experts in development.
• Ability to listen attentively and build rapport quickly.
• Addresses and confronts issues and inappropriate behaviors in a timely and respectful way.
• Consults with and informs the team in a timely manner before decisions that would impact them are made.
• Regularly provides constructive feedback and recognition to team members regarding job performance.

Leading with Drive (I):

• Fosters a team mentality that acknowledges the importance of visions, goals, and deadlines, articulating vision and end goals clearly, encouraging questions until clarity is gained.
• Uses clear reasoning and rational explanations to subtly yet resolutely influence others' viewpoints.
• Effectively communicates information and expectations when delegating responsibilities.

Leading to Deliver (I):

• Makes decisions based upon relevant analysis of data and consistently monitors progress towards goals.
• Sets realistic service expectations within given constraints and states team expectations clearly to ensure responsibility and accountability are understood.
• Maintains composure and remains level-headed, focused on results, and accountable in all situations. Evaluates progress and involves team in analyzing strengths and weaknesses in performance.
• Meets all deadlines, quality standards, and other requirements through successfully focusing the team to follow detailed plans and meet set goals.
• Ensures decision making aligns with organizational values, goals, and strategies.

Leading Through Vision (I):

• Reflects on successes and failures to extract potential lessons about self, others, and the organization. Focuses on strategic thinking to ensure the path of the desired vision is realistic and constantly monitored to ensure progress.
• Immerses self and team in new ideas to ensure continuous learning and progress, encouraging the team to take risks and seize opportunities.
• Evaluates progress and continually develops improvements.
• Participates in change programs by planning implementation activities and feedback systems with other change champions.

Doctors of BC Team Member: Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service, and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to others' wellbeing.

WHAT YOU BRING

• Bachelor’s degree in communications, journalism, or related field, with a preference for advanced degrees.
• Minimum of 8 years’ experience in communications, with a significant focus on committee communications and healthcare within a complex organization.
• Demonstrated leadership experience with the ability to manage and develop a team.
• Strong strategic thinking, planning, and execution skills.
• Excellent verbal and written communication skills, with the ability to craft clear, compelling messages for a variety of audiences.
• Proven ability to collaborate effectively with all levels of management and staff.
• Experience with change management and the ability to communicate sensitive or complex information tactfully and effectively.
• Advanced knowledge of digital communication tools and platforms, content management systems (e.g., WordPress, Campaign Monitor), and social media.
• Familiarity with principles of diversity, equity, and inclusion, and how they intersect with internal communications.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified. Doctors of BC celebrates diversity, challenges inequality, and is committed to sustaining an inclusive and diverse community. We do not discriminate against any applicant regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio-economic background, political beliefs and affiliations, family circumstances, or other irrelevant distinction.