Manager, Bylaw Services

Job posting closes: November 15, 2024 at 5:00 pm Yukon Standard Time

At our core, the City of Whitehorse is committed to cultivating an inclusive employee community and workspace, confronting racism and biases for fairness and equity, while advancing reconciliation and accessibility.

The City promotes work life balance for its employees and offers flexible work arrangements, such as work from home and compressed work weeks, subject to applicable administrative directives.

An Eligibility List may be established from this competition – the duration of the eligibility list may be up to 12 months. The eligibility list may be used to fill future permanent full-time, permanent part-time, temporary full-time, temporary part-time, term or casual vacancies within the same department and classification based on the organizational needs by going to the next highest ranked candidate until the eligibility list expires.

The City wishes to thank all applicants for their interest but only those candidates selected to advance in the recruitment will be contacted. Note that only those candidates eligible to legally work in Canada will be considered.

Manager, Bylaw Services

Job Code: 071
Department: Bylaw Services

Job Summary:

The incumbent manages, plans, implements, and coordinates the regulatory bylaw activities for the City, and provides leadership on public safety related initiatives and maintains positive relationships with the community, key stakeholders, and internal departments.

Duties and Responsibilities:

• Manage the daily activities of the department including bylaw investigation and enforcement, public safety, education, and customer service functions.
• Recruits, directs, coaches, and appraises direct reporting staff and, through delegation, all departmental staff.
• Evaluate, research, develop and administer regulatory bylaws for the City pursuant to City plans, policies, public demand and best practices. Identify and recommend opportunities for improvement.
• Oversee department prosecutions and provide direction on difficult enforcement and infraction compliance cases through interpreting regulatory bylaws and case law while considering City policies, plans and procedures.
• Liaise with community stakeholders concerning bylaw matters, coordinate the investigation of public complaints and respond to public inquiries. Ensure a high degree of public safety is reasonably met through legislation and enforcement procedures.
• Collaborate, liaise, consult and provide guidance to internal departments on bylaw interpretation, regulatory investigations and charges.
• Maintain and analyze bylaw data and related information.
• Prepare and control the Bylaw Department’s annual operating and capital budgets.
• Participate on committees to plan, coordinate, and deliver public safety initiatives for the City.
• Act as Director, Community Services as assigned.
• Ensure, so far as is reasonably practicable, that safety procedures and standards are followed by personnel throughout the department.
• Perform other related duties as required.

This description contains elements necessary for identification and evaluation of the job. The incumbent may be required to perform other related duties.

Working Conditions:

Majority of the work is performed under normal office conditions with frequent internal and external meetings.

Required Knowledge, Skill and Abilities:

• Degree in Public Safety, Public Administration, Business Administration or a related field.
• 8 years experience including 4 years at the supervisory level.
• 1 year on the job experience.
• Demonstrated experience in regulatory and enforcement environments, with ability to interpret and apply City bylaws and associated regulations, and policies.
• Knowledge of courtroom and prosecutorial procedures.
• Demonstrated leadership, managerial, organizational, analytical, and decision-making skills.
• Demonstrated ability to apply tact and diplomacy in working effectively with staff, public, and community and business stakeholders.
• Demonstrated experience in leading change to improve service delivery.
• Demonstrated experience managing projects.
• Strong written and oral communication skills.
• Training in emergency management, mental health, or trauma informed practice considered an asset.
• Class 5 driver’s license.

An equivalent combination of education, training and experience may be considered.

Examples of Equipment to Operate:

General office equipment including computer skills to operate software programs ERP, electronic mail, word processing and Power Point.

Accommodation Requests:

Shortlisted candidates who require accommodation or have accessibility needs during the selection process are encouraged to reach out to the Recruiter and make requests to ensure their full participation. The City of Whitehorse is committed to reviewing requests and making arrangements for reasonable accommodation and accessibility requests. You may email to the recruiter at HR@whitehorse.ca.

Other Details:

Job seekers are required to create an online profile and submit their application electronically through the City's online Applicant system via www.whitehorse.ca/careers. Instructions on applications are provided at https://www.whitehorse.ca/our-government/employment/how-to-apply/. If you have any further questions regarding this posting, please contact the recruiter at HR@whitehorse.ca.

To apply for this position, you are required to submit your resume.

Various tests and/or exams may be administered as part of the recruiting process.

At the time this posting closes, candidates must have valid and current licenses/certifications/education that match the position requirements. Candidates who are selected to continue with the recruiting process will be required to provide proof of qualifications during their interview.