Manager - Billing and DevOps (Remote)

Select how often (in days) to receive an alert:

Jobs by Category: Technology Solutions

Job Function: Technology

Status: Full Time

Schedule: Regular

Are you passionate about software development for enterprise applications and transforming Billing capabilities using cloud-based infrastructure and services?

Do you value automated development practices, streamlining processes, and delivering results?

Are you interested in leading an exceptionally talented Billing DevOps team?

Be a part of our journey.

Join our team and what we’ll accomplish together

The Manager for Billing and DevOps is responsible to lead a high-performing team focused on modernizing our Wireless billing systems. This role combines deep technical expertise along with strong leadership skills in the pursuit of innovation and efficiency in our billing systems and processes. The successful candidate will work closely with vendors and a broad set of business stakeholders in support of our modernization objectives.

Supported by the Director, Information Services for Standard Billing, you will mentor and coach a highly engaged team. You will foster and maintain a strong culture of innovation, collaborative teamwork, and perseverance. Your hands-on approach and ability to contribute to deep technical topics will ensure we deliver well-engineered products and services in support of our Billing business partners and customers. You will contribute to new development, operational and functional strategies and outcomes. Together, we will continue to modernize our billing platform and enhance our enterprise systems.

TELUS is committed to fostering an inclusive work environment that values diversity in all its forms. We believe that a diverse team brings unique perspectives, experiences, and ideas that drive innovation and excellence.

What you'll do

1. Establish and maintain a fun yet hard-working culture by having an obsession to build, grow and motivate an exceptionally high-performing technology team
2. Lead and mentor a talented team in modernizing Wireless billing systems
3. Drive frequent, low-impact software releases while maintaining work-life balance
4. Collaborate with vendors and stakeholders to achieve modernization objectives
5. Implement strategies to eliminate technical debt and improve operational efficiency
6. Foster a culture of innovation, teamwork, and continuous improvement
7. Empower team members to grow and develop their skills

What you bring

1. Excellent written and verbal communication skills to facilitate effective engagement with vendor partners, senior leadership, and business collaborators, especially pertaining to technical concepts and processes
2. Strong knowledge and understanding of:

• Software development with modernized languages and techniques
• Wireless telecommunications technology including billing processes
• Software architecture principles
• Advanced project management skills
• Software development automation and cloud technology services and concepts

Great-to-haves

1. Experience in the billing domain
2. Experience with building and supporting cloud-native (public/private) applications and services

Advanced knowledge of English is required, because you will, most of the time, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position's main responsibilities, given its national scope.

Salary Range: $110,000-$166,000

Performance Bonus or Sales Incentive Plan: 20%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

1. Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
2. Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
3. Generous company matched pension and share purchase programs
4. Opportunity to give back to communities in which we work, live and serve
5. Career growth and learning & development opportunities to develop your skills
6. And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.