MANAGER - BEVERAGE

Overview

The incumbent in this position provides direct and general supervision to beverage team members in order to ensure effective and efficient operation of all beverage operations.

ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Ensures the smooth operation of a fast-paced, multiple-outlet food & beverage department, including several restaurants, snack bar, and catering and bar service.
• Responsible for the overall leadership of the Food & Beverage departments.
• Responsible for reviewing all staffing levels, working conditions and other matters which influence quality of guest service as well as profitability.
• Ensures departments maintain compliance with all laws and regulations, gaming commission rules and company policies and procedures.
• Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Beverage General Manager.
• Creates effective cost control measures and standards to manage business levels and create a quality experience for guests consistently.
• Negotiates items and prices with vendors ensuring profit margins are within acceptable levels. Works closely with purchasing to coordinate purchasing, receiving and or rotation of stock.
• Ensures that all areas are complying with controls and standards, responds quickly to remedy areas that need attention.
• Assures staff is certified in sanitation and safety techniques and complies with all sanitation and bureau of alcohol procedures and laws.
• Assists the marketing department in menu planning for catering functions and events, and/or special events.
• Develops food and beverage menus and concepts that can best attract gaming guests.
• Mentor and develop the food and beverage department by: managing work allocation, training, problem resolution, performance evaluation and the building of an effective and efficient team dynamic.
• Responsible for hiring, retaining, motivating, evaluating and directing food and beverage staff, ensuring employees receive adequate guidance and resources to accomplish established objectives.

Qualifications:

• Bachelor’s Degree in Business Management or related field, and 5 years’ experience directly related to Food & Beverage; or an equivalent combination of training, education and experience.
• Must be TIPS certified, and possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to positions responsibilities.
• Proficient knowledge of software programs such as Microsoft Excel and Microsoft Word.
• Working knowledge of Info Genesis preferred.

Additional Details:

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.