Luxury Retail Manager

Summary

As a Luxury Retail Manager at Harry Rosen, you will lead a team dedicated to providing exceptional service to our discerning clientele. You will play a key role in driving customer loyalty and enhancing the in-store and online customer experience.

Responsibilities

1. Build and develop a team that excels in delivering superior service.
2. Champion the customer experience by training the team on elevating service standards.
3. Develop and implement business plans and company initiatives.
4. Foster a welcoming and inclusive environment that upholds core values.
5. Manage various departments including sportswear, footwear, accessories, and tailored clothing.

Requirements

1. 2+ years of retail experience with leadership capacity.
2. Strong business acumen in luxury retail.
3. Proven track record in coaching and developing team members.
4. Passion for retail and ability to inspire others.
5. Commitment to diversity, equity, and inclusion.