LRT Operations Clerk

Are you a strong administrative professional who understands the transportation industry?

Do you always seem to be the "GO-TO" person wherever you work?

The City of Edmonton is seeking a friendly and organized individual to join the Edmonton Transit Service team as an LRT Operations Clerk. In this role, you will provide crucial administrative support to the LRT Operations team, ensuring the smooth and efficient operation of the LRT system. You will be a key point of contact for internal and external stakeholders, managing documents, coordinating schedules, and providing exceptional customer service. This position offers a dynamic work environment with opportunities to collaborate with a diverse team of professionals dedicated to providing safe and reliable public transportation.

What will you do?

• Administrative support to the LRT Operations Management team consisting of the Manager of LRT Operations, Supervisor of LRT Field Operations and LRT Superintendents.
• Administrative support to the LRT Operations team consisting of LRT Inspectors, LRT Dispatchers and LRT Operators.
• Scan, electronically file, and distribute confidential documents relating to Human Resources and Labour Relations issues.
• Produce Operator Performance Counselling/Discipline reports and documentation.
• Create, update and maintain Google shared drives, filing structures, employee lists, Google groups, and email lists, ensuring confidential information is appropriately accessed.
• Verify and record work hours, absences, and overtime.
• Compile and process data relating to LRT Accidents / Incidents such as videos, hasler graphs, audio recordings, statements, and photos for the Employee and Legal Services Branch, LRT Section Supervisors, and LRT Rail Safety Management Section.
• Maintain office spaces and equipment inventory.
• Assess staffing needs and assign shifts.
• Maintain training records and schedule courses.
• Participate as recording secretary, transcribing and distribution of meetings.
• Schedule meetings and book boardrooms.
• Provide reception and telephone coverage.
• Record petty cash transactions.
• Prepare cheque requisitions and travel expense claims.
• Manage credit card transactions and receipts.
• Process and route incoming mail from Canada Post.
• Process and route incoming and outgoing couriers.
• Maintain and process all invoices through SAP/ARIBA, cheque requisitions, or corporate credit VISA card.
• Perform other related duties as required by Supervisor or Manager.

Qualifications

• Grade 12, including business subjects related to Google Suite (and Microsoft Office) OR Completion of an appropriate certificate program from an approved Business School / College, supplemented by training in computer applications.
• Minimum of 2 years of diversified experience, including experience with Google Suite (gmail, docs, sheets, calendar, meets, etc.), reception, customer service, and minute taking.

Assets:

• Proficiency in SAP/ARIBA, PeopleSoft, ETDS, TOPS, DocuSign, Enterprise Commons, TRAMS, and C-Cure.

Skills required for success:

• Ability to independently develop and implement streamlined processes.
• Ability to make decisions in accordance with departmental procedures.
• Ability to maintain records and prepare comprehensive reports.
• Ability to make arithmetic calculations and rapidly record and transcribe data.
• Ability to work independently and in a team environment.
• Strong interpersonal skills, including the ability to communicate effectively and develop relationships with internal and external stakeholders and partners.
• Excellent written and verbal communication skills, including the ability to perform work tasks with a high level of accuracy and attention to detail in spelling and grammar.
• Strong time management and organizational skills, including the ability to prioritize work assignments and manage changing priorities.
• Proficiency in Google Suite (gmail, docs, sheets, calendar, meets, etc.), SAP / ARIBA, PeopleSoft, ETDS, TOPS, DocuSign and / or Enterprise Commons, TRAMS, C-Cure, and the ability to learn and adapt to evolving technology.
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm).
• Embracing a culture of equity, diversity, reconciliation and inclusion.

Conditions of Employment:

• Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement.

Work Environment:

• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.
• Work Location: DL Macdonald Garage 13310 50A St Edmonton, AB T5A 4P6.

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits.

Up to 1 permanent full-time position

Hours of Work: 33.75 hours per week; Monday-Friday
Salary Range: $25.172 - $31.257 (Hourly); $44,346.770 - $55,067.020 (Annually)
Talent Acquisition Consultant: AG/MZ

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title: Word/Data Processing Clerk II
Posting Date: Apr 09, 2025
Closing Date: April 16, 2025 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Permanent Full-time
Union: CSU 52
Department: City Operations
Work Location(s): D.L. MacDonald Yard, 13310 - 50A St Edmonton T5A 4P6