Logistics Specialist

Goodfood (TSX: FOOD) is a leading digitally native meal solutions brand in Canada, delivering fresh meals and add-ons that make it easy for customers from across Canada to enjoy delicious meals at home. The Goodfood team is building Canada’s most loved millennial food brand, with the mission to create experiences that spark joy and help our community live longer on a healthier planet. Goodfood customers have access to uniquely fresh and delicious products, as well as exclusive pricing, made possible by its world-class culinary team and direct-to-consumer infrastructures and technology. We are passionate about connecting our local partner farms and suppliers to our customers’ kitchens while eliminating food waste and costly retail overhead.

Position Overview

We are seeking an experienced and detail-oriented Logistics Specialist to join our team. This role will be integral to the central planning and coordination of hundreds of delivery routes across Canada for all Goodfood members.

As a Specialist, you will act as a resourceful and confident team player who can think out of the box in an ambiguous problem space. This mission-critical role requires balancing technical skills, planning, and operational execution in a highly demanding environment.

A successful candidate will be willing to roll up their sleeves to support a rapidly growing business unit that is significantly impacting Goodfood’s last-mile delivery capabilities.

*Mandatory 2-3 weeks training - Saturday, Sunday, Monday, Thursday (11 pm to 9 am)*

Schedule:

Monday - 6 am to 2 pm
Wednesday - 6 am to 2 pm
Thursday - 6 am to 2 pm
Friday - 6 am to 2 pm
Sunday - 6 am to 2 pm

Location Warehouse: 189 Rue Deveault, Gatineau, QC J8Z 1S7

Starting Salary: 55k

Here are the responsibilities of this role:

• Planning vehicle workloads and pickup schedule required in every delivery market based on order demand
• Planning cost and time optimized routes for subscription-based and same-day orders across the country to ensure excellent member delivery experience
• Coordinating the on-time loading and departure of hundreds of delivery vehicles per day across Canada as the primary contact for Field Operations Teams
• Monitoring and resolving all on-the-road exceptions; including reassignments as necessary
• Identifying and assisting in the elimination of the root causes of route inefficiencies, capacity constraints, and route cancellations
• Acting as the subject matter expert for Goodfood's on-the-road courier operations network and the geographical distribution of every order
• Ensuring the integrity of data in our delivery systems of record so that cost and quality outcomes can be accurately measured
• Supporting continuous improvement of daily operations with your direct team and providing constructive feedback to Field Operations Team on a regular basis
• Warehouse operations and staff management:
• Assist in supervising and managing warehouse workers, sorters, and other support staff
• Coordinate and oversee daily warehouse operations, including shipping and receiving, inventory management, and order fulfillment
• Develop and implement strategies to improve warehouse efficiency, productivity, and safety
• Monitor and analyze warehouse performance metrics, including inventory levels, and quality

Minimum Requirements:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred
• Minimum of 2 years of experience in logistics or supply chain management
• Experience in food/warehouse settings is considered an asset.
• Proficiency in Google Sheets, Microsoft Excel, and other Google documents.
• Leadership experience managing employees.
• Strong communication skills (both written and verbal).
• Able to work independently and take initiative
• Comfortable working a non-standard schedule and able to work as required to support critical business operations including weekends and holidays

In addition to a great work culture, we also offer the following perks / Why Goodfood?:

• Competitive salary and bonus programs
• Employee Stock Purchase Plan
• Competitive group insurance
• Annual fitness and Goodfood credits
• Personal days and more!