Logistics Coordinator - Air import

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

• 15,000 trained professionals
• 250+ locations worldwide
• Globally unified systems

Job Description

Job standards:

• Working within the guidelines outlined in the Expeditors culture and mission statement.
• Keeping the work area in an organized and tidy manner.
• Utilize computers and equipment for company business only.
• Dress according to company policy.
• Portraying a professional attitude at all times and a willingness to work as a team member.
• Sick days and appointments: As per Expeditors Policy.

Job responsibilities:

• Complete all work within the guidelines and Air Lateral/OPS requirements.
• First priority of this job function is the handling and expediting of "live shipments".
• Tracing and tracking of inbound freight from overseas pre-alerts to tracing with the airlines.
• Clerical responsibilities: logging pre-alerts, entering client numbers and making folders, filing.
• Enter event codes as trained and outlined in the Air Lateral/OPS manual.
• Follow customer SOP.
• Communications:
• Respond to E-mails in a timely manner. If an e-mail needs more research or time, then must send a message to the sender keeping them updated.
• Overseas (origin) must be kept up-to-date on the status of shipments.
• Pickup phone calls within the department.
• Scan all documents into the system as required.
• It is the Air Import Agent's responsibility to advise and discuss with the supervisor if any part of the above responsibilities cannot be completed.
• Report Function Responsibilities:
• Daily review of the Breakbulk and Electronically Logged Reports.
• If for any reason, whatsoever, this cannot be done as stipulated above, the import agent is to notify their supervisor immediately as this will affect the weekly Air Lateral quality results.
• Accounting:
• Closing and settling shipments according to Air Lateral/OPS manual.
• Bill customer timely according to Air Lateral/OPS manual.
• Correct EDI and billing errors based on daily/monthly reporting tools provided.

Qualifications

• University Degree or Industry Specific Diploma.
• 1-2 years of experience in the industry is ideal.
• Computer savvy.
• Customer service experience is a plus.

Additional Information

• Paid Vacation, Holiday, Sick Time.
• Health Plan: Medical, Prescription Drug, Dental and Vision.
• Life and Long Term Disability Insurance.
• RRSP Retirement Savings Plan.
• Employee Stock Purchase Plan.
• Training and Personnel Development Program.

Annual compensation is from CAD 45,000 to 52,000.