Logistics Coordinator

JOB DESCRIPTION

We are a Canadian cold chain company that provides solutions for thermo-sensitive products across Canada. From cold chain packaging, compliance services, technical support, and Smart monitoring systems. We take pride in serving many industries and provide safety for end-consumers of medical products, food products, and more! The culture of work at CCSE is at our heart. We're looking for professionals that are excited to work with an innovative company in the cold chain industry.

JOB SUMMARY

The Logistics Specialist is responsible for coordinating product & service transportation delivery activities and providing – in collaboration with subject-matter experts – exceptional customer support. The Logistics Specialist is responsible for overseeing all aspects of supply chain management, ensuring the flow of raw materials and final products from suppliers to customers.

RESPONSIBILITIES

1. Coordinate internal activities with customer needs & expectations.
2. Oversee all supply chain operations.
3. Organize and manage inventory, storage, and transportation.
4. Analyze and optimize logistical procedures. Review, prepare, and route purchase orders. Ensure timely pick-up and delivery of shipments.
5. Monitor shipments, costs, timelines, and productivity.
6. Address and resolve shipment and inventory issues.
7. Manage relationships with third-party logistics providers (3PLs) to ensure smooth operations.
8. Procure goods, handling logistics, perform quality checks, and investigate & resolve service-failure events (i.e. defects, unsatisfied customers, late deliveries, etc.)
9. Update operational and technical databases, and ensure master data integrity. Generate various operational reports.
10. Update inventory records and pick-pack-ship small customer orders.
11. Provide general administrative assistance to CCSE’s leadership team.
12. Complete quality reports and other related documents.
13. Provide first-level support (hardware & software) on CCSE’s environmental monitoring platform UNI°COLD.
14. Escalate issues to the appropriate subject-matter expert on an as-need basis.

QUALIFICATIONS

1. College diploma or certification in logistics and coordination, business administration, or any relevant certification in a similar role.
2. 2-3 years of experience in a similar role or any other equivalent experience.
3. Knowledge areas: logistics, inventory management, and general administration.
4. Bilingual (French & English).

CORE COMPETENCIES

1. Work organization and prioritization.
2. Ability to work under pressure (fast-paced environment).
3. Able to build and manage relationships with cross-functional teams.
4. Exemplary interpersonal and communication skills.
5. High level of attention to detail and superior organization skills.
6. Analytical and problem-solving abilities.
7. Very good knowledge and experience of Microsoft Excel, Word & Google Suite.

If you are a detail-oriented individual with strong analytical skills and experience in logistics coordination, we would love to hear from you!