Logistics Assistant

Whatever you do, you'll make a difference at Lafarge Canada. Because we know that your passion and curiosity are the natural resources the world needs. Thanks to our teams' energy, commitment and ideas, we are reinventing how the world builds to make Canada greener and smarter for all.

Logistics Assistant

Requisition ID: 12568

Location:

Armstrong, British Columbia, CA, V0E 1B7

Pay Type: Hourly

Wage: $23.50 per hour

Travel Requirement: <10%

Company Overview

Holcim is planning to spin-off its North American Business to unleash its full potential, capitalizing on North America’s oversized growth in construction led by the modernization of infrastructure, a surge in advanced manufacturing and AI operation and the growth of resilient cities.

Holcim plans to list the new company on the NYSE by the end of the first half of 2025 and establish its operations headquarters in the US to be fully dedicated to serving the North American market and pursue a growth strategy across the region.

The newly listed company will become North America’s leading building solutions company, with industry-leading market position to meet its customers’ greatest ambitions with the most advanced building solutions from foundation to rooftop.

About The Role

The Logistics Assistant plays a pivotal role in supporting day-to-day operations across various departments. The role is responsible for assisting customer service inquiries, managing permitting processes, tracking overdue accounts, providing scale coverage, and offering general cross-departmental support to ensure smooth and uninterrupted operations.

What You’ll Accomplish

• Coordinate and apply for overweight, over-dimensional, and low bedding permits through the BC Ministry of Transportation and Infrastructure, ensuring all required documentation (vehicle specs, load dimensions, etc.) is complete and accurate.
• Plan optimal routes for oversized loads, accounting for road restrictions, weight and height limits, and coordinating escort vehicles as needed.
• Maintain accurate records of all permit applications, approvals, and correspondence.
• Provides detailed information to customers, including invoices and Proof of Delivery.
• Confirm any external haul billing needed and enter for payment processes.
• Works closely with the commercial sales team to provide information on customer volumes and products.
• Manage tax exemption and credit application forms and follow up on acceptance.
• Provides customer focus for the After Sales Support team.
• Support Accounts Receivable, Credit, and Collections by identifying and resolving discrepancies in a timely manner, including:
• Investigating credits and rebills.
• Coordinating with ABS on credit and rebill instructions.
• Providing proof of delivery documentation as needed.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

What We’re Looking For

Education: Post-secondary Certificate or Diploma

Field of Study Preferred: Business Administration

Required Work Experience: at least 3 years of customer service or account administration experience

Required Technical Skills: MS Office, SAP, Salesforce

Travel Requirements: 10%

Additional Requirements:

• Strong written and verbal communication skills with a high degree of accuracy and attention to detail.
• Strong telephone skills.
• Good understanding of heavy equipment and building material industry is an asset.
• Ability to foster and grow a strong safety culture.
• Highly motivated, able to quickly build and maintain positive working relationships.
• Effective problem solving skills.
• Good time management skills with proven ability to multitask in a fast-paced environment.
• Ability to maintain composure in dealing with difficult situations; demonstrates positive customer service attitude.
• Must be able to reliably commute to the job site (480 Hutley Road, Armstrong, BC) Mondays to Fridays.
• Successful candidates must adhere to all safety protocols and proper use of Holcim approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

What We Offer

• Wage: $23.50 per hour
• Flexible Health & Dental benefits coverage for you and your dependants
• A generous Pension Plan designed to support you through various stages of your career and life
• Access to voluntary programs like RRSP and TFSA for future financial planning
• Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges
• Easy access to mental health and well-being support
• Service recognition awards to celebrate your contributions
• Perks & discounts on a variety of products and services
• Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities
• Financial support for new parents beyond statutory benefits
• An inclusive and welcoming environment where everyone can be themselves
• A collaborative work culture in a supportive and team-oriented work environment
• Company-provided personal protective equipment ensuring your safety and comfort on the job where applicable.

As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, will be required.Your Lafarge Experience

At Lafarge, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.