Live-In Building Caretaker

Are you a changemaker? Come on INN!

Who Are We?
We’re an amazing team, doing amazing things every day. Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis.

At Inn from the Cold, we offer more than a job; we provide an opportunity to make a profound impact on the lives of families in need. Our values guide us — compassion, accountability, respect, inclusivity, courage, and innovation. We are driven by our vision of a thriving community where every child and family has a safe and stable place to call home.

We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is not just a statement; it's a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures. As a trauma-informed organization, we create a safe and supportive environment, promoting healing and resilience.

We are a multidisciplinary team united by a shared vision, mission, and values. Collaboration is at the heart of our work, and we believe that diverse perspectives drive our success. It is this diversity and the respect and value we have for each other and our community that makes us stronger.

If this sounds like a place where you would want to work, please review the position below to see if there’s a fit with your skills and experience.

What Are We Looking For?

• Position Title: Live-In Building Caretaker
• Job Type: Part Time
• Department: Facilities
• Reports to: Manager, Operations

Position Overview

Reporting to the Operations Manager at Inn from the Cold (The INN), the Live-In Building Caretaker oversees our 10-unit Journey House apartment complex. Journey House supports families who have experiences homelessness to access safe and affordable housing. The Building Caretaker resides in the assigned unit at Journey House, pays a discounted rent, while working part time to maintain the property and ensure Journey House is welcoming home for families.

This position requires 18 hours per week of light maintenance and cleaning inside and around the building and flexibility to respond to maintenance/building emergencies during evenings and weekends.

Responsibilities include ensuring a safe and comfortable building environment, resident communication liaison, regular cleaning and light maintenance both inside the building and outside grounds, and working closely with the Operations Manager when major repairs and/or supplies or equipment is needed.

The building Caretaker is also responsible for monitoring tenancy issues and working closely with the Housing Team to address resident concerns.

A police Information Check, Vulnerable Sector Search and Child Intervention Check are required for employment and eligibility for the live-in component of this position. The role may be well suited for an individual or couple with no pets or children. Students or retirees welcome.

What You’ll Do

• Keep parking lot and entrances clear of garbage and cigarette butts; dispose of unwanted items, empty bins.
• Clean common areas of the building, including dusting and disinfecting surfaces, sweeping and mopping floors, vacuuming carpets, wiping walls and windows; follow a pre-determined schedule and maintain logs of completed work.
• Perform light maintenance and repairs, as needed – e.g.: drywall and painting, changing filters and light bulbs, mounting shelves, fixtures, etc.
• Maintain grounds seasonally, including cutting grass, weeding, raking leaves, shoveling snow and ice removal.
• Inform Operations Manager, and Facilities Coordinator when supplies and equipment are needed for cleaning and maintenance duties.
• Notify Operations Manager and Director and Facilities Coordinator when major repairs and/or additions to building operating systems are required.
• Perform daily rounds of the building:
  • Report tenancy concerns to the Operations Manager and/or Housing Team as soon as possible
• Develop and maintain cooperative relationships with residents and neighbours; maintain appropriate professional boundaries.
• Keep work and living spaces in clean, orderly and safe condition.
• Conduct regular walk throughs to monitor building safety and security – lock doors after hours, note and address maintenance needs, safety issues, potential security risks.
• Be available to accommodate at least one – 1-hour meeting per week with the team and the manager during normal working hours (Mon-Fri 9am-5pm), flexibility of virtual meeting might be provided.
• Be flexibly available after 4:30pm, to accommodate duties.

This position description reflects the general duties of the role but is not intended to include all duties that may be inherent in the position. The Live-In Building Caretaker may be asked to perform other duties as required or assigned.

What You Bring to Our Mission

• High School diploma / GED; provide training and certification documentation (if available).
• Minimum valid Class 5 operator’s license, documentation to show at least 3 years of driving experience and insurance history.
• Experienced and comfortable with cleaning, repairs, building maintenance; 1 year of custodial / janitorial experience preferred.
• Highly motivated, able to work independently, exhibit initiative, maintain trust, responsibility, attention to detail.
• Ability to respond to after hours emergencies.
• Knowledge, Experience and/or education or course work related Residential Tenancy Act is highly preferred.

What We Offer
We provide people with meaningful work and are committed to offering equitable benefits and total compensation to all staff, including:

• Competitive salary, where all employees are paid a living wage at minimum.
• Focus on health and wellbeing, including access to employer-paid extended health benefits, dental benefits, annual health spending account, and employer-matched RRSP contributions. Available for permanent, part-time, and full-time employees.
• Commitment to your mental well-being with free and confidential support through the Employee & Family Assistance Program.
• Work-life balance, including paid vacation starting at three weeks, wellness days, prorated for part-time positions and paid statutory holidays.
• Supportive and flexible work environment, with ongoing training and development opportunities.
• Potlucks, celebrations, employee engagement initiatives, and plenty of fun.
• Strong commitment to advancing reconciliation, aligning with the calls to action of the Truth and Reconciliation Commission of Canada and the United Nations Declaration on the Rights of Indigenous Peoples.
• Recognition that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength in diversity, creating a rich and inclusive workplace.

Our Commitment
Join us in a workplace where your actions contribute to breaking down barriers, fostering equity, and creating a truly inclusive and antiracist space. At Inn from the Cold, you're not just an employee but a crucial part of a community, making a difference in the lives of those who need it most.

Diversity, Equity and Inclusion: The INN is deeply committed to building a workplace where inclusion is valued and prioritized. We welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to apply, even if you don't meet every qualification listed. We value unique perspectives and are committed to building a team that represents a variety of talents and skills. We are proud to be an equal-opportunity employer seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, colour, religious beliefs, gender, gender identity or expression, family status, marital status, sexual orientation, place of origin, source of income, mental and physical disability, age or veteran status.

Join Our Team
We are excited to hear from you! We invite you to join our movement to end family homelessness in our city. If you are passionate about making a difference and meet the qualifications above, please submit your resume by visiting our website at innfromthecold.org/careers.

The successful candidate must satisfactorily complete a Police Information Check with Vulnerable Sector Search and a Child Intervention Record Check.

Application Deadline: Applications will be accepted until a successful candidate is found.
Inn from the Cold is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact us at HR@innfromthecold.org before your interview.