Leasing Associate

Company Overview:

Zen Residential Property Management is a distinguished and forward-thinking property management company dedicated to providing exceptional residential experiences to our tenants and property owners. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted leader in the industry. Our mission is to create harmonious living environments that inspire comfort, convenience, and a sense of community.

Role Overview:

As a Leasing Associate, you will play a pivotal role in the leasing and overall management of residential units. Your primary responsibility will be leasing, but you will also be involved in various operational aspects. You will lead a part-time associate and collaborate with cross-functional teams to ensure the property's success.

Responsibilities:

1. Leasing and Move-Ins:
   • Execute effective marketing strategies to attract prospective tenants.
   • Conduct property tours and facilitate the application and leasing process.
   • Manage move-in processes, ensuring a seamless transition for new tenants.
2. Tenant Relations:
   • Build and maintain positive tenant relationships by providing outstanding customer service, addressing inquiries, concerns, and maintenance requests promptly and professionally.
3. Lease Administration:
   • Manage lease agreements, including new leases, renewals, and terminations. Ensure lease terms are accurately documented, and rental payments are collected on time.
4. Rent Collection:
   • Oversee rent collection processes, monitor delinquencies, and take necessary actions to ensure timely and accurate rent payments.
5. Property Maintenance:
   • Coordinate and oversee property maintenance, repairs, and improvements. Collaborate with vendors and contractors to ensure work is completed to high standards.
6. Marketing and Leasing:
   • Develop and execute marketing strategies to attract prospective tenants, conduct property tours, and facilitate the application and leasing process.
7. Budgeting and Financial Management:
   • Assist in creating property budgets, monitor expenses, and track financial performance against established goals.
8. Compliance:
   • Ensure properties adhere to local laws, regulations, and property management standards. Address any compliance-related issues as they arise.
9. Tenant Communications:
   • Communicate regularly with tenants through newsletters, announcements, and community events to foster a sense of community and belonging.
10. Vendor Coordination:
    • Manage relationships with vendors and service providers, ensuring timely and quality services are delivered to maintain property functionality and appearance.
11. Emergency Response:
    • Be available to address emergency situations, collaborating with maintenance teams and contractors to resolve issues promptly.
12. Reporting:
    • Prepare and submit regular property performance reports, including occupancy rates, financial data, and maintenance updates.

Qualifications:

1. Bachelor's degree in Business Administration, Real Estate, or a related field (or equivalent experience).
2. Proven experience in property management or a related field, demonstrating strong organizational and problem-solving skills.
3. Excellent communication and interpersonal skills for tenant interaction, team collaboration, and vendor coordination.
4. Proficiency in property management software and Microsoft Office Suite.
5. Knowledge of local property management regulations and best practices.
6. Detail-oriented mindset with the ability to manage multiple tasks and priorities.
7. Strong financial acumen and budgeting skills.
8. Valid driver's license and reliable transportation.
9. Professional demeanor with a commitment to delivering exceptional customer service.

We are committed to diversity and equitable access to employment opportunities based on ability. We thank all applicants for their interest but will only contact candidates selected to advance in the hiring process.

Seniority level

Associate

Employment type

Part-time

Job function

Sales and Management