Leasing and Marketing Manager - Brookside Gardens

Overview

Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company. With corporate headquarters in New Jersey, the company is on a course of growth leading to activities across the nation. Given ongoing construction and development plans, our current apartment portfolio of 5,000 plus units is expected to double in the next couple of years and rise to over 10,000 units in the next five years. Given our rapid portfolio growth, coupled with ownership's desire to develop and hold rather than sell, the timing is ideal for qualified candidates to come on-board.

We're currently seeking a Leasing and Marketing Manager for one of our multi-family properties in Somerville, NJ.

Responsibilities

The Leasing and Marketing Manager role is primarily a sales position with a strong emphasis on customer service, marketing the community and its units, meeting goals and achieving results. As a Leasing and Marketing Manager, you will manage the sales process, from start to finish; presenting our apartment homes and communities in a compelling way, overcoming objections, building relationships and creating excitement. You will maintain these relationships by providing excellent customer service and helping current residents resolve problems as they arise. A successful Leasing and Marketing Manager must demonstrate strong sales, customer service, organization, multi-tasking and communication skills. Basic computer skill and phone skills are required.

Key Responsibilities:

• Greeting all residents, future residents and internal team members in a professional and consistent positive manner.
• Keeping a high level of service in mind with every task while resolving conflict to benefit all concerned parties.
• Sell the value of the community features as they relate to the customers’ needs to close on a sale.
• Lead management- follow up regularly with potential leads.
• Touring apartment homes and community grounds including models, amenities, and vacant apartments.
• Preparing lease documents and related paperwork for management.
• Facilitating the move in/move out process.
• Promoting positive resident relations.
• Organize and maintain resident files per company procedure.
• Attend all resident events and contribute to the resident retention efforts.
• Respecting the boundaries of confidentiality, fair housing laws and safety.
• Ensure a high level of professionalism and customer service.
• Manage resident renewals and distribute and follow up on renewal notices.
• Monitor service requests. Ensure call backs are being completed.
• Prepare incident reports and follow up in accordance to the direction of the Community Manager.
• Executing on-site marketing and advertising directives- managing ILSs/website content/social media accounts.
• Manage Broker relations, including managing MLS listings.
• Managing and contributing to positive online reputation management.
• Work with the maintenance department to handle apartment turnovers, move ins, and work order requests and assist in maintaining the cleanliness of show units and tour routes.
• Assist in the preparation of newsletters and resident activities.
• Be a market knowledge expert and prepare monthly market survey.
• Manage other team members, setting expectations, and holding team members accountable.
• Signing new Employers to the companies Preferred Employer Program.
• Developing relationships with local Preferred Employers and working with them to cross promote businesses.
• Handle clerical and reception responsibilities as designated by the Property Manager.
• Responsible for handling resident issues, needs, and complaints in a professional manner.

Qualifications

Ideal candidates will have:

• Strong customer service background and skills.
• Basic typing and clerical skills.
• Ability to multi-task.
• Projection of a professional image by following dress code and appearance standards as set forth by the community.
• Reliable transportation.
• Excellent telephone skills.
• A positive, upbeat attitude.
• Sales skills.
• Clean criminal background.
• No prior apartment evictions.

Previous Experience Desired

Customer Service Industry, Retail, Leasing, Marketing.

Education Desired

Bachelor's degree preferred, but not required.

For immediate consideration, please apply online at www.edgewoodproperties.com/careers.

In return, we offer competitive compensation, along with comprehensive benefits, including medical, dental, and vision benefits, life insurance, a 401(k), and a corporate team environment with opportunity for advancement.

Also includes on-site company fitness gym, discounts on housing and home appliances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.