Leasing Agent/ Assistant Resident Services Manager

Leasing Specialist

Leasing Specialist
Residential Property Management
Calgary, AB
Permanent, Full Time
Site-based
$50,000 - $60,000

Our client is a well-established real estate investment and property management firm, known for their strong portfolio, community presence, and high standards in service delivery. They are seeking a customer-oriented and detail-focused Leasing Specialist to support day-to-day leasing operations across their residential portfolio. This position will suit someone with strong communication skills, a proactive attitude, and a passion for residential leasing. A background in customer service or leasing, paired with a collaborative mindset, will lead to success in this role.

Key Responsibilities:

• Oversee the full leasing cycle — from lead follow-up and tours to application screening, approvals, and lease signing.
• Respond to inquiries and follow up with prospects within 24 hours of last contact.
• Maintain up-to-date knowledge of suite availability, pricing, layouts, amenities, and overall portfolio.
• Conduct market research to support pricing strategies and reduce vacancy loss.
• Ensure suites are rent-ready through regular inspections and coordination with maintenance.
• Support marketing efforts by keeping leasing materials current and assisting with community events and open houses.
• Foster strong resident relationships by addressing concerns within 48 hours and promoting retention through service excellence.
• Manage leasing-related administration including application documentation, notices, reports, and system updates (e.g., Yardi).
• Collaborate with internal teams and provide general office support while ensuring compliance with tenancy laws and company standards.

Qualifications:

• 1+ years of leasing, real estate, or customer service experience.
• Strong communication and organizational skills.
• Proficiency in MS Office; Yardi experience is an asset.
• RECA license, ARM or CPM designation is an asset but not required.
• 5th Class Operator’s License and reliable personal vehicle required.

Compensation:

The successful candidate will receive a base salary dependent on experience and qualifications, along with access to a comprehensive company benefit plan and opportunities for growth.

Interested?

Apply below! Only applicants with the legal right to work in Canada can be considered for this opportunity. We thank all applicants for their interest, however only those selected for an interview will be contacted.