Lead Site Reliability Engineer (Mainframe Platform)

Job Summary

Job Description

What is the Opportunity?

This role will be responsible for the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by the Commercial, Core Banking and Payments Technology (CCBPT) SRE & Production Operations organization. As the Engineering arm of the CCBPT SRE organization, this team will work collaboratively with the Delivery arm of the same organization and any other IT partners required to succeed in its mandate. The incumbent will need intermediate knowledge and experience working in an application development and/or technology operations organization. Perform production support role and partner with the SRE Delivery team in incident management and problem management.

What will you do?

• Participate in code and non-functional (performance, security, maintainability, compliance, change management) reviews of all production-bound SRE solutions
• Drive transformation by continuously looking for ways to automate existing processes
• Act as portfolio SME (Subject Matter Expert) – understand & document common components, core functionalities, and infrastructure of supported applications
• Be an escalation point in the on-call rotation, and support our maintenance, scheduled work, support and release deployment requirements
• Drive in incident management and problem management for applications in scope and RCA Action items fulfillment/ownership
• Focus on Continuous improvement and technical standards – Drive improvements in productivity, monitoring, tooling, and best practices
• Manage technology currency (server patching, certificate renewal, compliance, etc.) with a keen eye on automating opportunities
• Possess effective negotiation skills and stakeholder management
• Be able to lead a team of full time employees and contractors

What do you need to succeed?

Must have:

• Advanced knowledge of industry practices, with a focus on SRE
• Advanced experience in a variety of environments (Cloud, distributed and mainframe, business workflows and services/APIs, databases)
• Strong working knowledge of Mainframe environment and z/OS (DB2, IMS).
• Excellent communication skills, direct style (e.g. I did or did not do something, it does or does not work as opposed I believe or I understand it to be)
• Effective negotiation skills, stakeholder management
• Ability to influence the squad at an SRE level
• Ability to lead a team of full time employees and contractors

Nice to have:

• Prior RBC experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-Hybrid

#LI-POST

#TECHPJ

Job Skills

Agile Methodology, Group Problem Solving, IBM DB2 Database, IBM Mainframes, IBM z/OS, IT Systems Integration, Mainframe Programming, Mainframe Support, Mainframe Technologies, Organizational Leadership, Product Services, Software Development Life Cycle (SDLC), System Applications, System Integration Testing (SIT), Systems Software

Additional Job Details

Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-03-24

Application Deadline: 2025-04-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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