Lead Scrum Master

Job Summary

Come and be part of our innovative and high performing GenAI and Mobile Team if you are a talented, tenacious, meticulous and results-focused individual. You will be managing the delivery of complex GenAI and/or Mobile related iterative waterfall and agile projects. You will serve a range of different stakeholders and be responsible for building and improving relationships across all levels of the organization.

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

We believe that innovation should drive all that we do, in challenging assumptions and being big and bold with our ideas. We support our people in developing the technical, business, and professional skills needed to be successful. You will work with partners from across the company, participate in networking events, and have access to a wide variety of supports including mentorship. You will work directly with leaders who believe in celebrating successes and sharing learnings with other teams to promote progress.

Job Description

What will you do?

• Organize, facilitate & lead the agile program processes and their execution, escalate impediments, manage risk, and help drive program-level continuous improvement.
• Facilitate program events such as Program backlog refinement, Product increment planning, Sprint planning, Product Retrospective, and the Scrum of Scrums.
• Provide end-to-end project management, including building and managing the detailed schedule, managing financials, resource forecasting, identifying early warning indicators, and proposing solutions for issues.
• Identify and manage project dependencies; ensuring dependency work is closely tracked and delivered to prevent schedule slippage.
• Collect project performance indicators, build status reports, and prepare Management & VP-level presentations.

What do you need to succeed?

Must-have:

• 5+ years of Agile Project Management and/or Senior-level Scrum Master experience which includes both waterfall and agile projects.
• Undergraduate degree (preferred) - Preferably in Business, Technology, or Financial Services.
• Project/Agile/Scrum certifications (e.g. PMP, CSM, PSM, and/or SAFe).
• Strong communication skills with experience presenting to Senior Directors, VPs, and above.
• Ability to make persuasive and compelling PPT presentations.
• Strong knowledge of MS Excel.
• Proven ability to manage projects with third-party vendors and significant technology components.
• Advanced knowledge of change, issue, dependency, and risk management.

Nice-to-have:

• Project Management experience within a financial institution managing technical implementation projects related to GenAI and/or Mobile App delivery.
• Working background/experience with segments of RBC (either business or IT) and knowledge of RBC systems (Archer, JIRA, Lumina).

What’s in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.
• Flexible work/life balance options.
• Opportunities to do challenging work.

Job Skills

Agile Methodology, Coaching Others, Communication, Conflict Management, Decision Making, Group Problem Solving, Results-Oriented, Staying Focused, Teamwork.

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-04-16

Application Deadline: 2025-05-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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