Lead Sales Consultant

About Removery:
Join us at Removery - the global leader in laser tattoo removal. We aim to normalize tattoo removal and empower people to feel comfortable in their skin. We provide the highest quality of service and care at every stage of our clients’ removal or fading journeys.
Removery was formed in 2019 through a merge of the four leading tattoo removal brands. Now, with more than 150 studios located in the United States, Canada, and Australia, and over 1 million successful treatments to date – we’ve raised the standard for the entire industry.
Using best-in-class innovative PicoWay laser technology, we ensure safe and effective tattoo removal. The foundation is in place to continue growing globally, as we are committed to making tattoo removal safe and accessible to as many people as we can.

Position Overview:
Join us as a Lead Sales Consultant, where you'll provide exceptional client education through consultative sales. Reporting to a Regional Manager, you'll collaborate with in-studio Laser Specialists to deliver a holistic client experience. We value reliability, ambition, and a genuine passion for building client relationships, offering warm leads and community outreach opportunities to generate interest in our services. Embrace the chance to make a real impact by supporting clients through their tattoo removal journey with our expert team – change lives with us every day!

Responsibilities:

• Conduct consultations, drive sales through consultative selling, and educate clients on laser tattoo removal processes.
• Demonstrate ethical sales practices, communicate realistic removal expectations, and showcase the value of our services.
• Effectively articulate Removery’s financing options to clients.
• Partner with the Contact Center and in-studio Laser Specialist to ensure seamless and superior client experience.
• Maintain detailed client records, manage follow-up processes, and ensure client satisfaction.
• Lead studio team in understanding KPIs, targets, and reporting for goal achievement.
• Handle administrative tasks, manage bookings, and maintain studio cleanliness.
• Engage in community networking, build referral relationships, and participate in brand-wide initiatives.
• Represent the company brand, mission, and culture.
• Ensure adherence to visual and merchandising brand standards, conduct inventory, and uphold workspace stewardship.

Position Specifics:
Pay: $27-29/hr. + uncapped commission
Location: 118 James St N, Hamilton, ON L8R 2K7, Canada
Status: Full-time
Schedule:
Tuesday: 10:00-6:00
Wednesday: 10:00-6:00
Thursday: 10:00-6:00
Friday: 10:00-6:00
Saturday: 10:00-4:00

Benefits:

• Team Member Referral Bonus Program.
• Employee Assistance Program.
• Collaborative work environment promoting diversity and inclusion.
• Ongoing Comprehensive Training.
• Employee Emergency Fund for financial hardships.

Position Requirements:

• Passionate about helping people and building relationships, enthusiastic about the tattoo industry.
• Sales experience, preferably conducting client consultations to overcome objections.
• 50% travel for training in US and 50% in Canada.
• Motivated by quota-driven environment, bonus opportunities, and growth mindset.
• Strong communication, problem-solving skills, professionalism, and ability to work in collaborative teams.
• Innovative, proactive in improving operations, and skilled in multitasking and basic computer skills.
• Requirements also include reliable transportation, flexibility in working hours, meeting employment eligibility standards, ability to lift 10 lbs. or more repetitively, and a high comfort level in assessing and interacting with the human body.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Equal Opportunity Employer