Lead RVT - Eglinton Founding Team

At Juno Veterinary, we are on a mission to ensure every pet and Juno team member has the support they need to thrive. Our ultimate vision is to establish a stellar standard for the veterinary industry; the Juno standard of care. We are seeking to challenge a traditional industry by establishing the Juno standard of care across Canada not just for our Members and their pets, but also for our team of veterinary professionals as they are at the heart of everything we do. We are just getting started and we cannot wait to meet you.

We are assembling a team of innovative thinkers across consumer-tech and veterinary medicine to build a new experience for consumers and providers. We are looking for someone who shares our vision and YOU want to be a major part of shaping the future with Juno. We are looking for someone who loves the idea of building something new, contributing to the Mission, and being part of an early-stage company committed to making a positive impact.

We are looking for an awesome Lead Registered Veterinary Technician (RVT) to join our in-Clinic team and be a part of the clinic's 'founding team'. Reporting to the clinic's Practice Manager, this leadership role will be building upon their skill set to coach, develop and motivate the team of RVTs in the clinic. This role will also work closely with the other leaders in the clinic to ensure consistency in communication, feedback and the on-going support of the team in order to be able to offer the highest standard of care possible for our Members and in order to continue to elevate the team's job love.

The individual in this role will work with the Practice Manager to build and develop an exceptional team of RVTs. This position will also help you to fine tune your communication skills and is ideal for someone who thrives in a cross-functional team with continuous opportunities to grow your leadership skills.

We are looking for a leader who is passionate about pets and the people who love them, and someone who is excited about coaching and mentoring a team to help us bring our mission to life as we grow. Our 'Lead' role will work to build our teams and support exciting opportunities in veterinary medicine that involve people leadership, people development and on-going coaching.

What You'll Do:

• Support your team to Always be growing by helping to lead, coach and collaborate with a team of skilled and passionate RVTs through on-going development and communication.
• Lead by example by being both a student of leadership and a teacher of skills.
• Support the Practice Manager to identify areas of improvement for the RVT team as well as celebrate successes each and every day.
• Keep it real by remaining open to feedback and be coachable in your relentless pursuit of being better in order to best support the team.
• Identify talent and be a point of contact for RVT recruitment and interviewing through to the onboarding process.
• Identify development and training opportunities for the RVT team, and work with the Practice Manager to build out development plans for the RVT team.
• Represent for the RVT team to ensure that they feel heard and their perspective is visible during leadership discussions.
• Collaborate as One team across Juno and across the Lead RVT team to ensure regular cadence of communication and that all RVTs understand and acknowledge updates relevant to the clinic team.
• Always representing the Juno standard of care and supporting the RVT team to do the same by adhering to SOPs and Juno best practices.
• Support the RVT team with opportunities for Continuing Education.
• Be a leader of the Juno Brand Tenets in action to support the RVT team to have maximum job love.
• Step in and help coach conflict resolution among team members collaborating with People Operations as needed.
• Lead and participate in activities that support the well-being of the in-clinic team to ensure the health and wellness of the team is always top of mind.
• Support the Practice Manager with inventory supply ordering.
• Foster an environment of continuous learning, improvement and excellence.

• 3+ years as an RVT.
• Previous leadership experience preferred.
• Strong communication skills both verbal and written.
• The ability to create a sense of belonging and elevate team morale.
• A strong interest in the pursuit of growth and development.

• Competitive pay.
• Full and comprehensive benefits package including access to mental health support, continuing education, and mentorship opportunities.
• A collaborative team who has your back and will welcome you as part of the pack.
• Time for you and your loved ones: great PTO, discounted Juno Vet services for pets.
• An opportunity to make a positive impact for those around you.

The role of Lead RVT at Juno may require evening and weekend work, as well as working closely with team members who are working with Members who may be experiencing emotional distress and/or frustration, as well as managing challenging members and patients. This position will be based in our clinic with occasional travel required locally for training and cross-functional meetings with our Clinic Support Centre team. We're looking for people who are not just team players, but also leaders. If you've made it this far, you're probably looking for something pretty awesome. So were we — let's meet.

Juno Veterinary is committed to providing an equal employment opportunity for all candidates and employees. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a positive and successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and throughout employment by contacting our People Operations team. If you have feedback on how to make our recruiting process more equitable or accessible, please let us know!