Lead, Quality Assurance Analyst

Position Description
CGI is more than just an IT company. Join a team that supports the local community with the ability to draw on global best-in-class talent! Benefits include a share purchase program, profit sharing, wellness credits, training, and skill and personal development programs.

Our CGI-BC team has an opening for a QA Analyst Lead who will lead the delivery of exceptional Quality Assurance services to our clients. This team collaborates to implement functional and automated testing processes as part of a standard quality management practice. Successful candidates will have a keen eye for quality and an explicit understanding of QA methodologies and continuous process improvement.

Your experience includes a career rooted in Quality Management, Test design and planning, QA Test automation, Quality Assurance and a history of teaming with business analysts, software developers and business experts. Your familiarity of Agile Software Development will tie into an IP/methodology of integrating functional and automated testing into the software development and testing life cycles.

Your future duties and responsibilities

• Work closely with the business to understand the requirements and plan for comprehensive test strategies.
• Lead a team of QA analysts and SDETs to write and execute test plans, ensuring thorough coverage of functional and non-functional requirements.
• Collaborate with cross-functional teams to define test objectives, scope, and timelines.
• Coordinate release management operations, with traditional quality gates and DevOps CI/CD tooling, test automation, code review, Smoke tests, improving the usability of CI/CD pipelines and ISO industry standards of practice.
• Analyze test results, identify root causes of issues, provide recommendations for optimization, and run defect remediations.
• Recommend prioritization of issues with the team, for future and current development while honoring the Business vision, milestones, and objectives.
• Maintain clear, consistent reporting and communication styles that are adaptable to your audience, respecting their need for information that addresses current and future business requirements.

Required qualifications to be successful in this role

The QA Analyst Lead has experience previously leading a QA team. The Teams you have led can write code with skill and intuitiveness, designing and developing complex Test scenarios and cases with automation software. Automated Test suites would include functional or non‐functional test types and deploy across multiple systems. They have the experience to propose the right programming languages and the most suitable tools:

• 7+ years of strong, demonstrable experience working as a Quality engineer in a project environment.
• Thorough understanding of QA methodologies, life cycle, and processes with demonstrated experience leading a team executing under a quality assurance methodology.
• Can rapidly automate tests, as well as perform extensive QA business analysis QA testing and test strategies.
• Familiarity with streaming platforms (real-time data on a massive scale, like Confluent Kafka).
• Experience working with test-driven development (TDD) or Behavior Driven Development (BDD) frameworks/methodologies (SpecFlow, Serenity).

Technical skills:

• BDD (Cucumber, Cucumber-JVM, Cucumber.js, Gherkin).
• Test management tools (JIRA, Confluence, ServiceNow, HP QC etc.).
• UI Test Automation (Selenium).
• REST API test automation (REST Assured, SOAP UI etc.).
• Database (SQL – writing basic queries to validate data etc.).
• Test scenarios and test case writing.

Nice to Have:

• Knowledge of quality engineering and the deployment of solutions for retail back-office systems and applications that support Planning, Merchandising, Master Data Management, Analytics & Data science to assist in product creation.
• Scripting (Shell, Python, Java).
• Practical use of cloud technologies such as AWS and Azure.
• Programming (Java or .NET).
• Document management (Confluence, SharePoint etc.).
• Cloud deployment tools (AWS, Azure or GCP – Basic knowledge of EC2, CloudFormation etc.).
• Cloud data management (AWS S3, RDS etc.).
• DevOps (CI/CD pipeline basics using Jenkins).

Education and Certifications:

• Bachelor’s degree in computer science/engineering or equivalent, and/or strong in computer science fundamentals of algorithm design, programming constructs, problem-solving, US principles, etc.
• Certifications: ITIL 4, ITSQB CTAL with Agile, Automation and/or Quality Management, Certified SAFe practitioner.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to skill set level, geographic market, experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range in British Columbia is $65,000 - $115,000.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.