Pour recevoir une copie de cette offre d’emploi en français, veuillez nous contacter à careers@ontariohealth.ca . Nous répondrons à votre demande dans un délai de trois jours ouvrables et cela n'aura aucune incidence sur votre capacité à postuler à ce poste.
To receive a copy of this job posting in French, please contact us at careers@ontariohealth.ca . Your request will be responded to within three business days and will not impact your ability to apply for this role.
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
Fully paid medical, dental and vision coverage from your first day
a health care spending or wellness spending account
a premium defined benefit pension plan
three personal days and two float days annually
three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years
career development opportunities
a collaborative values-based team culture
a wellness program
a hybrid working model
participation in Communities of Inclusion
Want to make a difference in your career? Consider this opportunity.
Reporting to the Manager, Performance, Accountability and Funding Allocation, this role acts as the primary contact for assigned Health Services Providers to manage system risks in a timely manner and leads system improvements through planning and collaboration. This role also drives innovation through initiating performance improvement initiatives and partnering with experts in health care disciplines.
Here is what you will be doing:
Provides subject matter expertise and advice on performance management of Health Service Providers (HSPs) and health system performance with specialized knowledge in the following: Community Mental Health and Addiction, Hospitals, Primary Care and/or Long Term Care with a focus on integration.
Develops and maintains strong working relationships internally in Ontario Health and externally with HSPs, Ministry of Health, and Ministry of Long Term Care in support of proactive/effective performance & issues management.
Contributes advice and input from a hospital/community provider operations perspective for the development of health system performance and integration plans, reviews and service gaps analyses.
Identify and support prioritized clinical service changes & broader health system improvements in collaboration with Ontario Health and system partners.
Works in collaboration with peers to standardize approach and best practices, including identification of variance and improvement priorities to streamline process in support of system integration and improved performance.
Leads program and service reviews as it relates to capital projects (early planning stages) and Health Service Provider service gap analyses.
Makes recommendations related to access to care (wait time) allocations, provincial programs and other Ministry/Ontario Health directed programs.
Assists in identifying and monitor high-risk issues.
Leads reviews and analyzes local HSP performance reports/plans related to Ministry and Ontario Health priorities in accordance with Ontario Health goals and objectives.
Receives reports from other Ontario Health portfolios regarding performance of HSPs and interacts with HSPs to address performance and risk management issues in collaboration with other Leads and the Director, Performance, Accountability & Funding Allocation - Performance monitoring/management including escalation.
Participates in preparation of annual/multi-year performance management work plans.
Participates in and contributes to inter-Ontario Health and Ministry dialogue on the provincial performance management framework and its application to local health service delivery organizations.
Leads in the completion of Service Accountability Agreements (SAAs) in one or more designated sectors, from inception to completion, including the development of associated schedules.
Here is what you will need to be successful:
Education and Experience
University or Master’s in business administration, health administration or relevant field.
Five plus years’ experience in the healthcare environment, performance management, reporting and/or data analytics within the health care sector or other relevant experience.
Experience in project leadership and implementation.
Knowledge and Skills
Administratively strong and able to converse well with HSPs, Ministry and other Ontario Health Regions as required.
Financial acumen.
Proficiency in Microsoft Excel and Word with a working knowledge of Information Management Systems such as SharePoint, Customer Relationship Management databases, etc.
Excellent communications and interpersonal skills to work effectively with senior level HSP executives and their management teams, and to liaise with colleagues across Ontario Health and with contacts in the Ministry.
Demonstrated ability to effectively negotiate when dealing with conflicting views.
Knowledge of performance management and evaluation techniques in one or more health sectors related to administrative and/or clinical performance.
Demonstrated capacity to identify and respond quickly to emerging issues and priorities.
Understanding of the Ontario healthcare system, its stakeholders, programs and issues.
Demonstrated experience with operation decision-making related to performance management.
The ability to communicate in French is an asset, fluency in English is mandatory.
#OH-IND-REG
Location: London, Ontario (currently hybrid; subject to change)
Employment Type: Permanent Full time
Contract Length: N/A
Salary Band: Band 6
External Application Deadline Date: March 17, 2025
All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.
Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email careers@ontariohealth.ca and a member of the team will connect with you within 48 hours.