Laundry Coordinator - Winter 25/26

Position: Laundry Coordinator Employment: Full Time Seasonal

Full Job description

Overview:

Big White Ski Resort, or simply Big White, is a mountain resort located 56 km southeast of Kelowna in the Southern Interior of British Columbia. It offers a unique opportunity for those who want to live, work, and explore in some of the most amazing natural attractions and activities Canada has to offer, including hiking, biking, skiing, and more!

Just 45 minutes away from the town of Kelowna, on the eastern shore of Okanagan Lake, it is surrounded by provincial parks, pine forest, vineyards, orchards and mountains. If this sounds like your kind of workplace, you love the outdoors and are passionate about sharing an amazing Canadian experience with our guests from around the world then we want you to join our team!

As part of the Big White Housekeeping team, you are responsible for the daily coordination of ensuring that clean linens are supplied to the entire hotel. You will be working alongside, supervising and evaluating the work of staff to ensure we meet the accommodation standard. Responsibilities include storing, washing, drying, pressing and folding, and removing stains. This position requires strong multi-tasking and organizational skills.

Responsibilities of this position include but are not limited to:

1. Assist the Laundry Manager in the daily running of the department
2. Support and assist in training initiatives for all current and new employees
3. Prepare work assignments
4. Inspect and maintain all laundry room equipment
5. Supervise laundry staff while they are performing their duties
6. Conduct daily morning meetings with laundry staff and daily organization of staff
7. Help with training of all laundry staff
8. Stock and organize linen shelves and chemical rooms
9. Understand how everything operates in guest laundry (washers, dryers, etc.)
10. Assist with laundry
11. Ensure the laundry area is clean and tidy at all times
12. Fulfill tasks in a time-sensitive manner
13. Follow all Health & Safety protocols and procedures
14. Assist guests with all questions and requests
15. All other duties as required

The vision for Big White:

"To be the perfect four-season mountain resort, distinguished for the high-quality experience our guests always receive."

Big White Mission Statement:

"To go the extra mile to ensure our guests enjoy a memorable alpine experience in a positive, safe and friendly environment"

Perks from day 1:

• Free Ski Pass
• Free and discounted lift tickets for friends and family
• Free ski and snowboard lessons, and 50% off private rentals
• Free and discounted lift tickets at other approved Mountain Resorts
• Free access to the staff fitness facilities (weight room and aerobics room)
• Team, Family & Friends discounts in our accommodations
• Discount at our restaurants
• Discounts in our retail stores
• Discounts on rentals
• Ongoing Employee events, incentives & recognition
• Flexible schedules to match your traveling companions when prearranged

Details:

• Fulltime, working up to 32-36 hrs. a week
• Hourly wage $22.00 - $25.00
• Staff accommodation onsite, for approved applicants
• Nov 2025 - April 2026
• Must be legally entitled to work in Canada

Applicable Skills:

• No education or experience required, we will train you on the job
• Great communication and strong decision-making skills
• Experience in training people
• Complaint handling & resolution experience
• Leadership skills
• Ability to follow instruction
• Detail oriented
• 100% guest service oriented, have excellent people skills with a positive and upbeat personality
• Time-management skills
• Adaptable to change and able to work on multiple priorities
• Eager and focused to exceed guest expectations
• Able to work independently as well as part of a team